Sea Breeze Cooling

"The worst company I have ever dealt with. Through my home warranty, they were tasked with fixing my heat pump. They spent 5 min. diagnosing the wrong issue, lied to the warranty company and have never returned my or the warranty’s company’s call. They don't answer calls or emails, nor do they respond to emails or call back. They are the worst service company I’ve ever dealt with. It appears they been doing this for some time now. We had to pay for an additional service call to get a good company, Cool Blew, to come out just to find out there were leaks and defective controller boards. The office staff is impossible to understand and the tech was the most incompetent person I have met when it comes to AC. I hate to sound petty but I will make it my goal to get them off my warranty company approved vendor list."

"Our AC unit stopped working and this company was called out by my home buyers insurance to try to fix the issue. We had been without AC for 3 days by the time they came out. I cried to the woman scheduler on the phone to please help us. When the technician came to house, he looked at the unit for a while and told me he could not help us. He said he "could not work with our type of unit", and just left without any further explanation. He just walked away. We have the most basic AC unit you can have. There's nothing special about it. Anyone who knows anything about AC units can fix it. So, I was left in my home that was 92 degrees inside with my children with no help and no direction on what to do. This company did not give a single care about our situation, I was shocked at the treatment we received. I absolutely DO NOT recommend them, there at many other awesome companies in the area that actually CARE. I recommend Merlins, they came out and got our AC running quickly and were very compassionate."

"I called my home warranty yesterday 10/10 because my unit was making a strange noise. Turns out the motor was out as well as the fan. The tech was only able to swap the motor. He stayed on top of the problem and was able to get the fan switched today 10/11. This is the best service I’ve had. Quick, polite and efficient. Thank you Tausif!"

"The worst company I have ever dealt with. Through my home warranty, they were tasked with fixing my air conditioner. We live in Phoenix, AZ where it was 117 degrees when it broke. They diagnosed the wrong issue, lied to the warranty company and have has since August 8th to fix it. They don't answer calls or emails, nor do they respond to emails or call back. They are hot garbage and a scam, granted home warranties a a scam also. If I could give 0 stars I would. It was 128 degrees in my house. The office staff is impossible to understand and the tech was the most incompetent person I have met when it comes to AC. I hate to sound petty but my lawyer is getting involved."

"Sea Breeze troubleshot my old ac system and due to projected costs to repair and revamp the old system, I decided that it was more cost effective if I installed a new ac unit all together ( outside and inside units). My furnace is in the attic not on the roof, so they had to break it appart to remove it and install a brand new one. They were on time bright and early with my new equipment on the drive way, and were done with the complete install just after noonish, cleaned up after themselves and hauled away old units. Now my home is energy efficient again :-). All in all I liked their punctuality and professionalism and the fact that they followed up with a call after feww weeks to make sure my ac was working well."