AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix Service Center

"I took my Jeep to Auto Nation to have repairs done. They were very nice and helped me file a claim on my warranty for some of the repairs. They had to keep my car for several days and helped me with a rental. I will definitely take my car back for any other repairs. I am completely satisfied with the work they did."

"Customer service was great. It was nice that they did concierge lyft to and from my residence. However, my oil change took 2-3 hours (extremely long for an oil change). My oil change was a scheduled appointment, and if I knew there was going to be a staffing or hoist issue, I would have much rather rescheduled or went somewhere else for it to be done faster. They also suggested I get an extra $600 service done which I denied then to consult with another mechanic who then advised me that it wasn't necessary."

"Took my Jeep in for regular maintenance and a few other repairs. They had it for a month, changed out an after market part for a factory part when they couldn't get a bolt loose, but they did not tell me it was an aftermarket part and that they could only get factory parts. In that case I would have taken it to the specialized aftermarket repair shop I use down the road. I paid twice for them to replace the roof seals to stop a leak. It still leaks. During this visit the guy put the engine belt on incorrectly causing it to wear out within a few months. The first belt lasted from 2011 until 2023. I requested tire rotation with the spare, not done. I request the windshield wiper pump replaced, not done. And it cost me $3000. A few months later after my car kept ticking louder and louder, another mechanic had to do a tune up and change the belt again because the mechanic (who was going to school 2 or 3 days a week to learn to be a mechanic) put the belt on wrong. I feel completely used and abused. When I went to check on my car after they had it for a month, another female customer was there picking up her vehicle. They had hers for over 2 weeks and told her there was nothing wrong with her car, even though she could tell it wasn't driving normally. She too was charged, and was going to have to take her car to another mechanic to be charged again. Just cut out this middle man and go somewhere else cause they are going to rob you and you will have to go somewhere else anyways."

"Awesome friendly customer service. Educated me on my Jeep which was so needed cuz I didn't know how to work some of the systems. Alexander was really helpful and teaching me things about my car. I appreciated the honest work that was done on my car. Wonderful people all the way around. Thank you for putting my mind at ease making sure my car was roadworthy and safe for me to take to Ohio."

"When I bought my little Fiat from Auto Nation I purchased the extended warranty. Such a great decision! It paid off again last week when I took my cat to Marnie at AutoNation repair. She supervised a repair on the hatchback door and the air conditioner. They noticed the thermostat needed replacement. They topped it off with a tune up that had my little Fiat running like new!"