Bassett Furniture
3002 Memorial Parkway Southwest, Huntsville, AL 35801
Location & Phone number
3002 Memorial Pkwy SW, Huntsville, AL 35801, United States
About the Business
Bassett Furniture is a renowned furniture store located at 3002 Memorial Parkway Southwest in Huntsville, Alabama. Offering a wide selection of high-quality furniture and home goods, Bassett Furniture is a go-to destination for anyone looking to upgrade their living space. With a reputation for exceptional customer service and a diverse range of styles to choose from, Bassett Furniture is a must-visit store for anyone in search of stylish and functional home furnishings.
Photos
Hours open
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM
Sunday:
12:00 PM - 6:00 PM
Reviews
"Amber Brandenburg was very helpful and a pleasure to do business with. Would definitely refer her to my friends and when needing more home furnishings will be back. Can't wait to receive my tables. Thanks, Janet Dobbs"
"In December of 2020, my husband and I bought a beautiful “stain resistant” super high quality couch from this store. Customer service was flawless, everyone was so friendly, we got the couch and loved it, but one of the sections came a little ripped. We called customer service and we’re in touch with them for literally almost a year, and long story short they never replaced it, as they said they would. We were also virtually guaranteed this couch was stain resistant and a wipe clean type of thing. Let me tell you, it is not. It stains, it gets dingy, it pills, and the worst part is there is virtually no way to clean it since any liquid stains it worse. I was on the phone multiple times with customer service getting all the recommendations they had for cleaning, and all of them included liquid. I ended my final call with a very kind store employee and we both agreed that neither of us could figure out how I’m actually supposed to get stains out of this couch without using liquid. I spent hundreds on “dry cleaning” products, and after 3 years I have given up trying to make it look clean. I have just started to clean it with liquid and attempt to hide the water stains with throw blankets and pillows. We spent a LOT of money on this couch and while the customer service at first was a 10/10, I would highly recommend getting something cheaper that you can actually clean. I’m very frustrated and disappointed. We are unable to afford to get a new couch or we would."
"Jacob was very knowledgeable and extremely patient as we tried to decide on fabrics and designs. We love our Bassett furniture we have now and what we’ve had in the past. Will continue to be a loyal customer"
"Amber was incredibly helpful and answered all of our questions. She was very patient as we took our time. We are waiting for our new couch to be delivered and couldn’t be more excited!"
"I started my sofa pursuit with a different sales agent who unfortunately became ill during the final days of a sale. Amber navigated through this situation showing allegiance to her work colleague yet meeting my needs in a very narrow window of the sale. Her design knowledge helped me fine tune my decisions. She was helpful, courteous, and knowledgeable"
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