Benton Nissan of Bessemer Service Department
5487 Academy Way, Bessemer, AL 35022
Location & Phone number
5487 Academy Way, Bessemer, AL 35022, United States
About the Business
Benton Nissan of Bessemer Service Department is a trusted car repair institution located at 5487 Academy Way in Bessemer, Alabama, United States. Our experienced technicians provide top-notch service for all makes and models of vehicles. Whether you need routine maintenance or major repairs, you can count on us to get the job done efficiently and effectively. Customer satisfaction is our top priority, so you can trust us to keep your vehicle running smoothly and safely on the road. Visit us today for all your car repair needs.
Photos
Hours open
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 1:00 PM
Sunday:
Closed
Reviews
"This was one of the best dealership experiences that I have had. My daughter was having problems with her Nissan Juke. After repairs at a local auto shop, I figured that I would get a true diagnosis from Nissan. I had time to wait and work while they did their thing. I initially called and spoke to Fred who gave me a few options over the phone but ultimately advised me to bring it in. I met another associate once I arrived but the car was taken back and thoroughly looked at. From the initial call, to the service staff, sales team and even cashier, the customer service was amazing. I would always keep this dealership on my radar. Thanks Again"
"Very professional business. Anytime I called the phones were answered nicely and professionally. Fred Kidd is an awesome service advisor. He does his absolute best to make sure you are satisfied leaving Benton Nissan. I will definitely recommend this place to anyone"
"My first service experience for my new truck was exceptional. The check in employee was very nice and pleasant. She let me know what I need and provided me an estimated wait time. I love to go when they first open so I can be in and out. She let me know what was covered and I didn’t have to wait long. Check out counter was very friendly and nice also. Every time I go to Benton I receive outstanding customer services. I wouldn’t go any where else."
"I've experienced Great service in the past until yesterday. I thought it was protocol when services are to be performed that customers be made aware of all prices before performing the work...I received my ticket before discussing if I would agree to the additional charges. I did inquire about certain charges and I never got a clear answer. New Staff needs correct training on this issue..My service was nice ,but didn't make me aware of those charges..Knowledge is Power!"
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