Jacob H. Hill, DO 6949 Good Samaritan Drive, Cincinnati, OH 45247

"I was at this hospital today to establish general care with a physician. Dr. Hill was very pleasant, as was the receptionist, doorman, and the woman who took blood samples. If not for everyone else that I dealt with here, I would be switching to another facility. As for the LPN that lead me to the back room -Yes ma'am. I was aware of your contempt BEFORE you left the room and announced to your colleagues that you needed to get out as fast as you could. If your patient is expected to candidly answer sensitive personal questions they cannot feel judged even before they even sit down to start. Next time just print the questionnaire you are trying to fill in and give it to me. The paper would be more pleasant. It does not expect me to immediately remember four or five quickly read-aloud choices and become annoyed when I don't keep them all together. If I am in a head-space where I cannot deal with clients, I excuse myself and ask someone else to handle the situation. You should do the same. Despite the experience, I'll go ahead and say "Thank you". That word choice is deliberate. Humans are interdependent on each other to lead good lives and you work in healthcare. I do not feel lesser for suggesting that you are owed something for that contribution. On the more realistic - petty side. Words change meaning over time. It's why Etymology exists as a field to begin with. To track the history of words and their change over time. You are not made to owe someone just by using the words "Thank you" because today it is a common phrase of courtesy without strings attached. Even if they were true I'll say again - Thank you. Because you work in healthcare as a part of a team keeping the community healthy. I hope you manage more patience for your next patient than you did with me. I'd also invite you to think on what I could have possibly actually done to deserve your attitude. If you can't, then with all due respect, do something else."