Robert B. Cucinotta, MD 3145 Hamilton Mason Road, Hamilton, OH 45011

"His entire OFFICE is wonderful! I know them all personally & they really take the time to answer any questions I have.....Great work ladies"

"Let me explain why they have a four and not something lower DESPITE something I experienced after hours (not yelling just emphasizing)... You see, the office staff that I spoke with initially when setting up my appointment was very nice. However, an after hours answering service I spoke to last night had the RUDEST person I've ever spoke to from a Dr.'s office. I'd expressed to the woman that the time I was scheduled to come in for a colonoscopy was too early of an arrival time simply because of my daughters school not being opened that early for drop off. She stated "I'll tell the Dr. you won't be there." I said, "No, ma'am please express why I won't be there... do not just say that I won't be there because that could look inconsiderate of their time and almost like a "no show" type of thing. I'd like to reschedule for the next date they have available but for a later time." She replied "I don't have to answer to you. I will give them the message that you won't be there. " I stated "huh, ...you don't have to answer to me...?" " What are you talking about, I just want to make sure the message they're given is clear as to why I can't come". I then heard a dial tone...? I called back to make sure if it was a mistake or not but then the same woman answered and hung up again!.. Stating, "do not call here again" and made an outrageous comment saying I "threatened" her because of stating to " please make sure she gives them the whole message as to why I couldn't make the appointment" and that I" would make sure they knew what I'd originally expressed to her." I couldn't understand why that would offend her. Again, I'd only asked her to do that because she kept saying "I'll give them the message... I'll tell them you won't be there." but not why I wouldn't be there. I was utterly confused by her unprofessionalism and wondered to myself "What in the world is her deal, I'm just trying to provide the Dr. with clarity?!" My daughter video'd when I called the answering service back and was in unbelief when the same lady answered and had hung up in my ear again... the lady was loud, rude, and most importantly terrible at her job to treat some one with such disrespect! By the second call with me STILL speaking kindly to her I finally got really irritated and let her know that she didn't need to treat me that way and how "no one from his office had been disrespectful towards me" until speaking with her! The office was told about the situation and not only extremely apologetic but rescheduled the appointment for a better date and time and expressed a kind and thoughtful message to me from Dr. Cucinotta who was not pleased at all with how the answering service person treated me. and made provisions where I could avoid speaking with her again. For this, I give them a four for their thoughtfulness and flexibility with changing the appointment. Anita in the office, Julie (nurse) and the nurse I spoke to about prep prior to the colonoscopy procedure are all good at what they do... very kind and considerate in their treatment towards me in preparation for this procedure. God is faithful!"

"I don't know if this is a reflection of the doctor or his office, but I was put off a lot. I started getting really sick in Aug of 2016, and he saw me briefly once for something unrelated. I still wasn't feeling well do to constant upset stomach and ibs symptoms, and called his office. The office staff told me that he felt I should give it a a few weeks. Two weeks later I would call again, and was always put off. Finally, in December he scheduled a full scan, and I found out in January that I had gastritis. It had taken from September to December to even get his attention."

"Met him at colonoscopy. I was impressed with his ability to get things taken care of. For example, I had had a recent CT scan and he said, "I'll go look at it, " and he did. Based on the results of the CT scan he wanted another CT scan to look more closely at one thing, and he already ordered it. Performed my colonoscopy perfectly, no problems. He smiled when he spoke and was personable. I have not been to his office but met him at the Ross Facility, and I really liked him and the staff there. Felt well cared for."

"I have been going to Dr. Cuccinotta for over 10 years. I am 51 years old and he has saved my life from a family hereditary colon cancer. Had I not when to him at age 40 for a colonoscopy I would not be here to write a review. I lost to brothers at age 49 and 51of Colon cancer. Get tested early is my advice!!!"