NAPPA CARWASH 7701 South State Street, Chicago, IL 60619

"I literally come here everyday or every other day. My membership renewed when it wasn’t suppose to. My car isn’t running so I haven’t had a wash since way before it renewed and they’re telling me I can’t get my money back. If I never used the service how come? The gentleman did nothing to help. Kept saying he couldn’t do anything. Insisting he can’t call anyone when he’s the one who told me to come back to handle it. I hate this place honestly I rather wash my own car."

"The neighborhood car wash. It does a pretty good job cleaning the car and the vacuums are decent. Be prepared for several men with towels to offer drying assistance after coming through the machine...have your cash ready."

"Lazy staff. Garbage is always in the lot & there’s no type of urgency when it comes to customer service or satisfaction. When something goes wrong there’s no one to contact or speak with besides the workers on the site. There’s no phone number for ANY location to no surprise. Their conveyor belt jams often, it’s moderate as far as expectations goes. You get what you pay for with them. Vacuums work sometimes, tire shine/rim cleaners are a hit or miss (the company won’t mention it or inform customers) depending upon rather or not chemicals are changed out on time. Don’t bother purchasing anything from their vending machine because, like everything else here, it may or may not work. You’re better off drying off and detailing your own vehicle. It can also be a pain entering and existing since it’s right next to a highway."

"Vaccume needs replacement or fixing. Vacuume capacity is only 40% at best. This car wash dryer does not work. my car looked like just came out of rain. Dryer needs to be fixed at this place. If someone open another car wash in the same area. People will forget this car wash even existed."