Valvoline Instant Oil Change

"The staff were incredible!! Not only were they friendly and very Professional , you can also see they took their job serious!! Service with a smile and the knowledge to back it up!! Excellent!!!"

"First off. Shout out to Kerry for his amazing customer service, respect, kindness, and attentivess to my car. He provided me with great information. I was pleased with his willingness to help. Also, Brendan did an amazing and efficient job at changing my oil. On top of that he was polite. I am impressed with everyone I encountered at this location."

"The assistant manager, Ben, was great! Super personable and you can tell the staff appreciates him. Very upbeat and was giving his staff compliments along with working with them and not just sitting around as I see most managers do in this field."

"Brenden genuinely impressed me with not only his customer service skills, but his vehicle knowledge as well. I couldn’t have been happier with the services provided. In fact, because of Brenden’s phenomenal attitude, I bought windshield wipers, along with engine and cabin air filters from him. I don’t typically purchase these extra things when I get my oil changed but I was so impressed, I felt inclined to make the extra purchases. 10 out of 10 would recommend Wentzville Valvoline!"

"AVOID THIS PLACE !!!! Terrible non-trained staff. Rolled my window down to ask how much oil was evacuated from my engine. Tech said “ oh it looks like you were a lil low. Only 5 qrts came out.” Then I hear the guy in the pit say “what’s the small seal for?” Tech replied “Just throw it away.” I had to YouTube a video of how to change a Tacoma’s oil filter. $120.00 later and a week later I check my oil and pic provided. My truck is extremely over full. I call the store to make a complaint and ask for a refund and they send my call to corporate. Corporate then tells me that the store manager would have to give the refund and reconnects me to the store. The store manager asked me to drive the truck back 37 miles so she can check my oil. She has to do an investigation before she can authorize a refund. At this point I’m fuming mad. The manager then offers to pay for a tow truck to come pick the truck up. The cost of the tow would easily triple the cost of the refund. THANKS FOR THE HASSLE CHYANNE. Update the photo below is the oil I drained from the filter. Note the color. Not sure how a fresh oil change would ever be that color. Perhaps they never changed the filter."