U-Haul Moving & Storage at Shorter Ave

"Kym is the best of the best. You can tell that she cares about her customers and does an awesome job. She most definitely helped us tremendously. If I could I would give her 10 stars."

"Kym is a real one, clearly a very caring person. We rented a truck at a different location but had issues nearby and she helped us locate a replacement. Then when we weren't able to make it in time to get a tow dolly somewhere else she offered to stay late to get us one and went above and beyond making sure it was all set up well and that we understood how it worked. My experience with Uhaul has varied, but if you need anything from Uhaul in Rome this is the place for it!"

"Kym is the absolute best person to deal with in Rome! Her and her staff have gone above and beyond to help me over the years. From car haulers, to trailers, to installing an undercarriage hitch mount on 2 of my vehicles. She is one of the nicest people (I always call her My Angel when I come to the shop for something) I have ever had the pleasure of meeting and she knows her stuff when it comes to mechanical and installing equipment. These wonderful people care about their customers and treat you like family every time you enter the door."

"We have rented trailers, trucks, and a storage unit from this store about a dozen times over the years. My mother has also purchased two trailer hitches from the store. The staff at the store are always very kind. They are hard workers, and they go above and beyond. We'll be back!"

"Charged me for an extra day because I didn't get my rental back soon enough, twice I've used other uhaul locations and both have waived this because I still returned it on the correct date and within a reasonable time. Were rude on the phone when I tried to complain about the charge."