Advance Auto Parts

"Love this Advance Auto! The staff is always so nice and willing to help any way they can. Thanks y'all!"

"Called ahead looking for the cheapest battery for a vehicle I rarely use. I was quoted $94 and told there was a $22 core charge. I specifically asked if the price given included the core charge. I was told " yes" and the $22 would get deducted if I brought the old one. When I arrived I again asked for the cheapest battery that would work. The man looked at the battery I brought in, then proceeded to tell me the cheapest was $189. I informed him of the previous call. NOW he looks up the $94 battery but tells me that price already has the core charge deducted. He refused to remove the $22."

"The people that work here are awesome like Chris and Drew I believe his name is Dwyte"

"Adjusted review Downgraded - Although some of the staff are excellent I've noticed a few who are lacking basic knowledge and common sense And when I interject I get the stonewall attitude of well whatever. The working person which is the predominant demographics of an auto parts store, does not have time for such. And why do you not carry a descent pair of pliers? I was in a hurry needed a pair. Employee did not know what a regular pair of pliers were. I am not embellishing. "Here?" 'No those are needle nose' "No those are not needle nose just long nose' "Ya ok do you have just a regular pair of pliers besides these with the nut that unscrews when you scissor the them like this?' (Absolutely the biggest joke I've ever seen for pliers No reputable auto parts store should sell such useless things. 20sec into a task and they would be unscrewed and in pieces) "No just the ones you have" So I had to go somewhere else for pliers when I was rushed for time. Someone is not paying attention at the store level or at a higher level."

"They tend not to but some of the men have things to say to customers because it’s there pet piece . I see now why there is a push for woman store mangers . They understand about drama more in theses days . A man told me three times if I order online don’t come till I receive emerald . Well I usually order in parking lot . And if I see there arnt crowded I go in and tell them . They can say it has gone thru yet all they want I’m letting them know in mothers I’m ready when it’s ready . I exsplained which email cause o place an order I get 2 as soon as I do it . Just don’t understand what there thinking when the feel the need ti be I. Control . Cause I’ll walking around and might by something or put it in google cause I’m a google guild . And I’ve had three businesses offer me stuff ti remove my review . This particular case I will never remove it"