Eye Rx

"Dr. Stephen Lobaugh is fantastic. I was shocked how fast his office moved, he explained everything and still put me in charge of decisions. Really friendly, kind, and helpful."

"I've been going to Dr. Lobaugh for the last 12 years and honestly, he's the best eye doctor you can find in the DMV, no contest. He's super patient and always offers top-notch care."

"Great service, thorough eye exam-- I left with the feeling and reassurance that my overall eye health was of importance. I came back a few times after to get glasses (not purchased at this office) adjusted and better fitted. I will be following up with this office for future visits!"

"This is a very shady practice. They did tests on me which are not approved by insurance, without telling me. They did not even submit them to insurance at first, and then directly sent me a bill. They dont have an email address where you can contact them. Emails are sent to the patient by a no-reply email box. If you call them, the office does not know anything about billing, and keeps you on hold. They make it difficult to communicate anything, because they can continue their shady business. Some of the bills they sent to me did not have codes or links to pay, just letters saying a certain money is being demanded or they will send it to collection. Horrible billing service, horribly unethical. Probably even illegal. I would give them zero stars."

"This review is very overdue but I would like to share my experience with dr lobaugh. I have a complicated eye situation due to family history of retinal issues and extreme far sightedness. He is always thorough and explains everything. Also, his office is very well run and it is easy to make appointments. Most importantly, he and his well run office were a god send earlier this year when I suddenly developed a cornea ulcer. He got me in within two hours of calling his office, diagnosed my issue, made a treatment plan, and found a way to cut the cost of my prescription to a 1/5 of what it would have been without his assistance. Additionally, I was not an easy patient as I was in extreme pain and very freaked out. Despite this he treated me with the utmost respect, was very reassuring but honest about what was going to happen. In the end I had to go back for many follow ups but after two weeks I was basically good as new. The people in his office were incredibly kind as well and I felt very reassured being in their cares. I really can’t say enough good things about dr lobaugh and his team."