Volvo Cars Pensacola

"Had great experience with our sales guy David! He put no pressure on us and made us feel so comfortable. Walked away with a new car!!:)"

"We had a very good experience with David. He answered all our questions and gave us a good price without the high pressure. Walked out with a great new vehicle.."

"Brought Volvo for power steering update. They did a full diagnostic for $500! We drove from Ft Walton Beach to pick up (long drive). Found out the back up camera was not working. Happened with their update. Drove home without the car. They fixed it and delivered it days later..."

"Dealer wanted $3000 down payment to hold a car and was told it was refundable. Asked for it in writing and what we received said just the opposite, NON REFUNDABLE. We received credit card form to pay down payment and it said " I understand the return & refund policy and agree to abide by those terms". Problem was there were no terms listed. BUYERS BEWARE!!!"

"I went in for a check engine light and software upgrade for my Volvo. An hour and a half later I was told all was fixed and I paid the $300+ bill happily. Well, the engine light came on 5 minutes after leaving, they said we forgot to reset something, so I left again. Another 5 minutes down the road, the check engine light comes in again. I go back and wait 4 more hours, and was told no charge initially when I signed the form for them to re-diagnose my vehicle. Then after 4 hrs the service manager and the service attendant ask for an additional $100 to cover the diagnosis time. I asked why all of a sudden am I asked to pay additional and was given the option of paying it or never returning to their business. I chose not to be intimidated into paying and won’t be returning to this business. I’ve never seen this conduct anywhere else. Take heed"