Berkshire Bank
1 Morgan Street, Ilion, NY 13357
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Photos
Location & Phone number
1 Morgan Street, Ilion, New York 13357, United States
About the Business
Welcome to Berkshire Bank, your trusted financial partner located at 1 Morgan Street, Ilion, New York. As a leading institution in banking and finance, we are committed to providing a comprehensive range of services tailored to meet your financial needs. Whether you're looking to manage your personal finances, grow your savings, or access convenient ATM services, our dedicated team is here to help you every step of the way. At Berkshire Bank, we pride ourselves on delivering exceptional customer service, innovative financial solutions, and a secure banking environment. Visit us today and experience the difference of a community-focused bank that puts you first.
Reviews
"I have never had any problems with any of the staff. They may not be miss bubbly but when I engage with them they are courteous"
"I've had nothing but good experiences with this branch. I had problems with a branch in Utica when a relative died and brought my concerns to Tim and he took care of it right away with compassion as well due to circumstances. At the time, I was new to the area and was not familiar with Berkshire nor any of its staff. I recently opened a new account and he was the same friendly helpful person I had remembered. I think we tend to forget Tim or any other employee is a rep for the bank (not our neighbor or the kid our son played on the same Little League team or the guy/gal that comes to our summer picnics. They all follow strict Federal procedures. We may get mad but it's the bank as a corporation. And honestly, all banks promise the best business but I'm sure we've experienced things that made us not like that bank which is why we're at Berkshire. Take a page out of the old days and maintain a good relationship with those at the bank, watch your accounts and they'll help you and go the extra mile for you."
"One of the worst maintained (open) bank branches I have ever seen. Cobwebs inside and out. Cracks in the walls. Terrible sidewalks. Rusting steel outside. Berkshire should be embarrassed to have this open to the public! I wonder if they will close this branch soon with everything in poor repair."
"This bank and its staff are by far the worst I have seen. To out that in context in case you were wondering, I drive 60,000 miles a year all over the country . I deal with multiple different institutions on a daily basis . This place takes the cake for worst employees. They must get paid well because they love to waste your time and help facilitate in scams stealing from your account . Melissa, thanks for those phone numbers that go to a voice-mail for thos scam companies stealing from my account.. .. at least you DIDNT scream at me this time."
"I have never dealt with such bad customer service as I have with Berkshire bank. They are absolutely rude. Some lady named Nancy has repeatedly called my work harassing my co workers about me. I plan on refinancing my car with a different bank because this is absolutely absurd."
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