Mount Carmel Cemetery 83-45 Cypress Hills Street, Queens, NY 11385

"Beautiful, peaceful, and impeccably well-kempt by numerous groundskeepers. They do an amazing job at keeping all the gravesites and stonework clean, legible, and uncovered by debris."

"Ten to twelve of my relatives have been laid to rest in this cemetery. Since I was a young child, I remember my family constantly having issues with gravesite maintenance and all sorts of things. We’ve always paid top dollar and did our best to contribute. Until my mother passed away, it wasn’t something that I needed to worry about personally. A family friend that visits this cemetery brought to my attention that my mother's grave was damaged, the monument was knocked over, and the foundation was destroyed, and this is not the first incident. The few times that I was able to visit due to active duty military service, there seemed to be minimal issues aside from burials practically overlapping one another and maybe the uneven setting of the plants. My mother’s brother contacted Mount Carmel cemetery only to be told that we must cover the cost of contracting a monument setter and are personally responsible for removing, storing, and resetting the monument. Although the damage was the fault of the facility and its contractors, the foundation that they damaged will be repaired, BUT how exactly is the family of the deceased responsible for repairing/resetting/whatever?? Unfortunately, most of the family is out of state, so this matter is not a simple one with a simple resolution. I hope with all the might I possess that this dilemma is rectified with haste. The heartache Mount Carmel shares with those who trust to bury their families here are unacceptable. As a kind and genuine forewarning, please consider where you bury your loved ones. Do research, visit the cemeteries, try to learn the maintenance and management that your kin might be looked over by for eternity."

"Terrible. My mother in low monument was moved out from foundation and almost fall and also ivy shrubs was removed from her grave. I complained to the office and it is already more than three month they doing nothing. When I call, they gave me new excuses every time Hello management, IT IS CEMETRTY!!!!!!! They only good to end you bills."

"After locating internment information and map for grave of my grandmother, I visited Mount Carmel Cemetery. Unable to locate the grave myself, I was fortunate to find two gentlemen workers who very kindly and graciously took the time to orient me in the right direction and also to mark the directions on a map. I was then able to locate the grave without much trouble. All in all a very positive experience."

"This cemetary is beautiful and the old part is spacious. However they don't actually care for it - we paid for lawn that was never planted. They are not the most empathic either. Was told gate closes sharply at 345 and they won't let anyone in after. Wanted to bring my wedding bouquet to my dad's grave but was stuck in traffic and running only 15 min behind. Too bad. Wish the staff had more empathy and weren't such sticklers for rules. A cemetery is the one place where you'd expect compassion to reign."