Duane Reade

"How in the world doesn’t DR not have self checkout in the year of 2024 is beyond me as lines snake around the store. I thought at one point we were all going to start the conga shuffle and trust me I was ready after 10 minutes standing to get my boogie on!"

"I had an awful experience at this pharmacy and it's not the first time. It is a weird experience to be "barked at", while at the same time having to wait an inordinate amount of time for an easy prescription (I suspect they make you wait on purpose). avoid if you can, no one should be the target of a heavily-frustrated woman when picking up a prescription"

"This review is based on online pick up orders.... i placed one today, waited for slightly over an hour only for the store to cancel my order... the email i was sent stated that I cancelled the order which is not true, the store did. I essentially waited at my location for an hour and a half for no reason. Lesson learned and will not use Walgreens/Duane Reade for pick ups again."

"The pharmacist Jasmine Lung is very unprofessional and must be inexperienced or untrained because she is unaware of the NYS prescribing laws. You’re allowed to fill narcotics 1 day early but she refused, trying to lie to me saying it was illegal even though anyone can fact check that immediately. The week before I came in to confirm I can fill it a day early, because I was going on vacation when it was due, that pharmacist said it wouldn’t be a problem. Obviously all of this got me frustrated because I was going to have to cancel my whole trip over her. And her response to me pressing the issue was to call my doctor and make up lies saying I was in some kind of drug fueled rampage demanding pills. So anyone on narcotics should never ever go here because this pharmacist can really mess up your whole life. That false accusation caused me to loose my doctor and now I might loose my job because I don’t think I’ll be able to function in this much pain. I’m going to report this to the state and escalate it as much as possible to try and make sure it doesn’t happen to anyone else."

"My husband became ill today while we are staying at a hotel near to this pharmacy. After seeing a house call doctor service the staff at this pharmacy filled prescriptions in a very short time twice in one day. I am so grateful for their concern and immediate attention. It is a bit scary when you are experiencing a high fever as well as other symptoms. Thank you SO much to the Pharmacist and his staff."