West Herr Nissan of Lockport

"Our family had such a positive experience working with Coach Jon Madden. He was kind , considerate and patient . Never pushy or in a rush to make a deal. Every big purchase should be greeted with such a caring and thoughtful person. Thank you so much for your time and extra attention to all the details! You were a pleasure to work with. Give “Coach” an opportunity you will not be disappointed!"

"Visited recently, searching for a Nissan Pathfinder with very specific features. Tracy, the salesperson, was welcoming and friendly, but most importantly, she is an excellent salesperson. Tracy knows the product. She was intense about finding the best option for me and worked to get me a great price. She was patient and easy to work with. I recommend her without hesitation. The rest of the team was also great. Everyone was friendly and easy to work with. They made the experience much more pleasant than I expected."

"I needed a new car urgently! My previous car was no longer drivable, and as a busy working mom I couldn’t be out of a vehicle for long. I went in to West Herr Nissan and was introduced to Mr. John Madden (Coach). My dad had purchased a few cars from him in the past, and recommended I go to him. I’m so happy i listened to him. Coach was absolutely amazing! I told him what kind of vehicle and size that would fit me and my lifestyle. He knew just the car for me! I took it for a test drive and I fell in love with it! The car is great! The customer service from Coach was incredible! After sitting down with John I had a new vehicle in the next 24hrs! I would highly recommend Coach to anyone that is looking to buy a new car, he made the process super easy and it went so smoothly!"

"I recently bought my upgrade mom SUV 2021 Chevy traverse!!! A good friend put me in contact with John aka coach madden few months ago but the timing wasn’t right… finally I came across the perfect car that had everything I was looking for… John new that this car was going to go fast. He was able to fit me in between work meetings for a test drive. When I walked in, he said how did you find this car we just got it in! It hasn’t even went through and been detailed or anything. I just happened to be looking and searching their inventory at the right time. I got back from the test drive and put my deposit down and within 3 days had my new ride!! The kids, Sean and I cannot thank you enough for everything you did to get us in our new car so quickly and seemingly without any problems."

"Erik Giardina was an exceptional salesman! He listened to my needs and offered me the best possible options within my comfort zone. Eric mentioned several times that he places his trust in God, and I believe that God is his right hand man. And those who trust in God will never steer us off course! Keep the faith Eric! Thanks for all of your help!"