Economy Rent a Car 533 Leray Street, Watertown, NY 13601

"Wonderful service was picked up from the Airport 5 min after arrival. They helped load my luggage into the pick up van which was very clean had AC provided cold water. Drivers were very nice and courteous. Check in at desk took 10min. Vehicle was ready. Hopped right in and started my vacay! Return was easy pulled up to return lane which takes you right inside got out and jumped in the van that took us back to the Airport which was a 10 min ride. Excellent car rental company service was spectacular. I recommend! Just wish the vehicle was wiped down a little more I had Clorox wipes which helped other than that no complaints!"

"The worst car rental ever in my 40 years of renting cars! Hidden fees not disclosed on Expedia. Would not give us the car unless we took their $30 day liability insurance and $15 day toll pass. Neither were needed! Older vehicles and indifferent employees. Do not use this company!"

"A truly disgusting scam of a company with hidden fees, price hikes, and unavailable PREPAID cars. The staff is entirely unfriendly and the car was banged up and nasty. Never using Hotwire again, next time I’ll do my research to avoid companies like this."

"Avoid this company. Montreal airport. From their fine prints: This is not full comprehensive insurance .Credit card or online insurance only cover collision. Comprehensive surcharge of $11.95/day will be applied to all credit card or online purchased insurance."

"Made my car reservation over a month ago, randomly got an email saying my reservation was canceled. No rhyme or reason why. I called economy and the rep was not pleasant and told me it’s canceled and I must have canceled it. I asked if we could un-cancel it and he said no. I emailed economy and I got the exact same response. I tried to rebook my reservation and the price had gone up by $59, economy refused to waive the additional cost. Economy has a 1-star Yelp rating with over 700 reviews, and a F rating on the BBB. Spend the extra $20 a day and go to Enterprise, Don't ruin your vacation with a bad experience with Economy."