Glazed & Confused

"Starting in 2021, I started to become somewhat of a regular here. The woman at the counter, Lisa, was such a pleasure to start my morning with. Glazed & Confused was the only coffee (and donuts) shop on my way into work. I started stopping for the coffee and quickly began coming in daily before the commuter rush. It was the best feeling to come in to be greeted by Lisa or the other woman who worked there. I really felt a sense of community and I truly believed in their mission of providing unique tasty treats. (I lived in Providence, RI at the time of the gourmet donut craze with PVDonuts among others.). I may have a boast opinion but after Lisa left, I started to notice a decrease in quality at the shop. The texture of the donuts started to become slightly more dense with a larger crumb. The toppings started to become slightly more messy and inconsistent. This is a splitting of hairs so not to be taken personally. I stopped going in there daily once Lisa was no longer there. The visit in August of 2023 was my most disappointing. I went early in the morning, around 7:30am, and their sign said closed. Once I saw people inside, I walked in and let them know their sign said closed. The donuts that day had a crispy almost hard exterior and the toppings were messy. However (thank you for bearing with me during this long review) the last time I went in there right before Christmas, the donuts were soft, fluffy, fresh, and delicious. I think that they really just need to focus on serving a consistent product as they continue to expand and they will do great. I love seeing how active they are in the local community and would love to see them do well for years to come!"

"Paul gave all the employees off for Juneteenth , but was happy and friendly the second I walked in the shop today. There was not the smallest inkling of a guy who was bummed out because he was manning the shop alone all day. Super happy face, incredible service, and I'd walk in there to Talk to the guy anytime. If you've tried the donuts, I don't even have to tell you how good they are. You already know!"

"These are the best donuts in the Syracuse area! Crispy on the outside and soft on the inside. Their maple frosted donut is my favorite, but there are lots of other choices too! This family owned and operated shop is a gem in Central Square!!"

"This place is awesome! The service was great and the donuts were tasty! The donuts are smaller, which we like, but seemed like the same type of donut with different toppings. The breakfast sandwiches are a great idea! It’s a solid donut shop and we would definitely come back."

"Drove all the way from Ithaca to get donuts from this place! They had AMPLE options, freshly made. They had tons of cinnamon based options and other similar donuts. Staff was ultra patient with my indecisiveness, she offers to heat them up since I like warm sweets. The atmosphere was wonderful, lots of warm and friendly decor with photos of some celebrities on the wall. Ample parking on the street. Loved it! Excellent prices, was shocked to pay less than 4 dollars for 2 donuts. That is not a thing in NYC lol."