The Cleveland Furniture Company

"Beyond grateful for The Cleveland Furniture Company! The pull out bed couch is so beautiful and easy to use! Love the peacock art! Obsessed with the oversized chair and poker table! Thank you thank you thank you!!!!"

"My bedroom set was delivered on June 6th. Quality Amish made set. However, I noticed a flaw in the staining/finish of the nightstand. I signed "off" on delivery, and the flaw was noted and to be reported to a "service technician." Delivery person told me the "tech" would contact me. It has been one month. No call from Cleveland Furniture. I called today and spoke to Angela ( it appears she is the ONLY efficient staff member). I was told NO report of any flaw had been reported. If the owners of Cleveland Furniture are reading this review, well, the service and integrity of your company falls very short. Quality of the bedroom set, manufactured by Mavin (Amish made) is excellent, but their workmanship has nothing to do with Cleveland Furniture.. .whose quality of service just does not measure up."

"My husband and I had a great experience buying a sectional from Cleveland Furniture Company. The salesman let us explore the store on our own without following us around or making us feel uncomfortable or pressured (we’ve had negative experiences at other furniture stores in the past and we were worried about encountering aggressive salesmen). Occasionally he would walk past us while we were looking at something and he’d stop to show us a feature of that item or tell us about the fabric. Which was helpful and informative but did not come across like he was being pushy. All of the prices were clearly marked for the items on the floor, including the sales prices. However, there was an additional sale/promotion going on when we stopped by, which meant that the sectional we purchased was over $1000 less than the original sticker price. The prices at this store in general were great, and we were pleased with both the selection and quality of furniture we found. We were able to have our new couch delivered one week after we bought it, and the deliver was seamless. The two men that delivered the couch were very cautious about getting each piece of the sectional into our house and down into our basement safely, and they put the pieces together for us quickly and with care. Thank you, Cleveland Furniture Company! We love our new couch and you made the experience of buying it so easy for us. Consider us loyal customers from now on!"

"First of all the store is bigger than it looks from the outside. The salesperson, Jane was very friendly and helpful. I appreciate how she left us alone to look, but she was there when we had questions about the furniture. There was a lot of furniture in stock and a wide range of prices. It is Cleveland centered and family owned which is a huge plus."

"Endless selection of furniture pieces with variety of colors and fabrics for each taste! We worked with Marian and Bob and both were very helpful and gave us good discounts. They enabled us to customize our living room to play with the space. I am very pleased with my purchase and will recommend to everyone."