Addus HomeCare

"The office team of this organization, especially the branch in Perry, Ohio, is full of incompetents. Despite giving them a phone number change at least 3 times, they could not contact me! When aids called off, there was no notification until AFTER the aids should have been here and gone! They are offended if the client gets upset or angry about their incompetence or lack of coverage. Also, they were incorrectly reporting hours to the local Passportco-ordinator. So, I strongly suspect billing fraud to the insurance companies that pay for our services.. my previous 2 aids were also getting shorted in their pay, and not reimbursed for mileage. Stay AWAY from this company. Local branches have different names. ARCADIA is the name they use in Lake and Ashtabula counties in NE Ohio."

"They did very well with me 2 times on my apartment cleaning and going back to them. To me they are 5 star review the best."

"Wouldnt recommend anyone to use this company or work here. Horrible office staff and clients that will accuse you of just about everything."

"I worked for day city hospice which is owned by addus now. I was injured and was on light duty since November. HR came to me and told me I can no longer do light duty. I tried for leave of absence but wasn’t employed long enough for fmla. I received a call yesterday the company is letting me go. Staff at day city was very nice but addus owns us now and is a very selfish business and only cares about money. I wouldn’t recommend anyone to work here. They did me pretty dirty to say the least"

"This has got to be the WORST home health agency EVER! When it comes to client care the office staff lies to the clients leaving them without services, and the aides are lied to just as much!!!!! DO NOT leave the care of your loved ones with this agency!"