ARCpoint Labs of Cuyahoga Falls

"I went to this place for tsa precheck for my daughter. There were multiple people coming in with same appointment time as us. Some people were there for lab work physical . I was here almost an hr for a 5 min appointment unacceptable."

"Schedule a last minute Natera test and got an apt right away. Only waited 10 minutes. Very fast process. Bad signage on Graham Road. The office is all the way in the back parking lot behind Arbys."

"I am compelled to express my heartfelt gratitude to Patricia, Ken, and the exceptional team at ArcPoint Labs for their unwavering kindness and professionalism throughout my multiple visits to their facility. Each encounter with them has been marked by an unparalleled level of care and dedication that has truly left a lasting impression. From the moment I stepped into ArcPoint Labs, I was greeted with warmth and respect. Patricia's welcoming demeanor immediately put me at ease, and her genuine concern for my well-being was evident from the start. She took the time to listen attentively to my concerns and patiently answered all of my questions, demonstrating a level of compassion that went above and beyond my expectations. Ken, too, exemplified the highest standards of professionalism during my visits. His expertise and attention to detail were evident in every interaction, as he meticulously guided me through the testing process with precision and care. His commitment to providing accurate and reliable results was truly commendable, and I felt reassured knowing that I was in capable hands. Beyond their professionalism, it was the genuine kindness and empathy of both Patricia and Ken that truly set them apart. Despite the busy nature of their work, they always made me feel like a valued individual, taking the time to address my concerns and alleviate any anxieties I may have had. Their compassion and understanding made what could have been a stressful experience feel surprisingly manageable, and for that, I am incredibly grateful. I would also like to extend my thanks to the rest of the team at ArcPoint Labs, whose contributions have undoubtedly contributed to the exceptional level of service provided. Whether it was scheduling appointments, processing paperwork, or simply offering a friendly smile, each member of the team played a vital role in ensuring that my visits to ArcPoint Labs were as smooth and seamless as possible. In conclusion, I cannot speak highly enough of Patricia, Ken, and the entire team at ArcPoint Labs. Their professionalism, kindness, and dedication to their work have left a lasting impression on me, and I am truly grateful for the exceptional level of care they have provided. I wholeheartedly recommend ArcPoint Labs to anyone in need of their services—you will not find a more compassionate or capable team anywhere else. Thank you, Patricia, Ken, and everyone at ArcPoint Labs, for your outstanding service and for making each visit a positive and uplifting experience. Your kindness and professionalism have not gone unnoticed, and I am truly grateful for everything you have done for me."

"Definitely the best lab I’ve been to. I had such a hard time finding a lab able to do the genetic test I needed, but Arc Point was immediately willing to do it. Courtney was incredibly nice and obviously knowledgeable. I didn’t bruise at all (and I usually do pretty badly), and she went out of her way to make sure my discomfort was minimal. I was really dreading this test, and I appreciate that she made the experience turn out to be just fine. I was also in and out in 10 minutes. If I ever need lab work again, this will be my go-to!"

"Wow, this is one of the best labs I’ve ever gone to. I’ve been to a few. I arrive 15 minutes late. Expect it I’d have to reschedule. They came out with a happy face on super friendly and told me no problems but I would probably have a little longer wait because some people arrive before me and had current appointments. They still got me in in a really fast manner, I was in and out in less than a half an hour. The woman who did all my lab work was very friendly kind and had a happy demeanor. I can’t say enough good things about this lab. I plan on coming here for any future lab work that I need. Their unit is a little harder to fine because it’s not in the front of the building by the road it’s in the back of the building. But it does have a vivid picture of their name and unit 4. In addition to help you find an easier look for the Arby’s and go in the Arby’s entrance. The building next to Arby’s a red brick building and you’ll drive between that and Arby’s and go to the very back turn right and the lab is in the back of that red brick building right next to Arby’s."