Preloved Sandy

"Buyer Beware! Recently I tried to Instagram dm shop some items at this location as I have done so in other locations with success. I replied to the insta story post also describing the items I was looking to purchase. I did so well within the deadline of their dm shopping (A Thursday at 11am). I did not hear back for hours and the 1pm dm shopping deadline came and went. I wanted to give them the benefit of the doubt and thought they were super busy with dm orders and would hear back soon. Around 6pm I get a reply stating my message was hidden, they were now seeing it, and had been moved to a main message page. However, they did not acknowledge my dm shop request or even if the items were still available. I thanked them for getting back to me and I understand that messages can become hidden. So I again asked if they can let me know if the items I pointed out and described are available (I could’ve paid for it the following day the during dm shop as per policy) Sadly I did not hear from anyone on Friday during dm shop hours and didn’t want to ask for a 3rd time as I had the confirmation that they can see my messages. The situation turned very sour for me as I never got a reply and by Friday evening booths are taken down. It got worse when I saw Saturday morning a notification they “liked” my message (asking for the 2nd time if items were available to dm shop). However, when I opened the message, the “like” was removed. What was that?? Letting me know they’re going to ignore? Definitely NOT a great experience and would absolutely NOT recommend this location. Needs improvement!"

"I am a Savers, Goodwill, and DI regular. I love finding gently used items at a great price. Preloved has more quality items I think because people are selling, rather than donating. The prices were still decent and some items were new with tags. I could scan for my size by looking for the size rings in each booth. They have nice dressing rooms. I found them on Instagram and it’s nice to have the option to look through their stories and purchase online for in-store pickup. Overall good experience."

"Preloved is a fantastic concept! Shopping is such a fun treasure hunt with the best deals. Selling there was also a great experience for me; I made over $600 during a 3 week selling period! I'll definitely be a frequent shopper and seller!"

"I LOVE this new concept in thrifting they brought to Utah. It’s brilliant how both the seller and the buyer both benefit. Selling is fun and you make more for your things than taking them to other big corporate thrift stores and as the buyer can find the perfect things at the perfect prices. It’s fun going multiple times a week as discounts get steeper throughout the week and you notice new things every time you go as people restock their booths. Plus there are new booths every Saturday! It’s easy to take your kids since there is a toy room they can play in. It’s perfect for those who want nice kids and women’s clothes but don’t want to pay full price for them. Classy, clean and fun! I tell everyone about this place, it’s the best!"

"I’ve sold and shopped here, and loved both experiences. It’s a great way to clear out your closet - and if you don’t make more than the booking fee, they refund your cost! As a shopper, it’s clean, organized, and fun to hunt through the racks to find things! Bonus tip: go early in the week but go AGAIN on Friday when everything tends to be super discounted! So happy they’re more local to me now, as Provo and Spanish Fork are just a hit far to hit up weekly."