At Home

"Severely disappointed with my visit here this morning (1/31/24) I will NEVER return to this location. The manager (I'm assuming) was incredibly rude about a return I was doing. The gentleman on the phone the previous day told me I was okay to come in for store credit due to not having the receipt or original packaging. But because I was a perks member and it was well within the 90 day return I could do store credit. Which was totally fine by me. She not only tried to refund the wrong item for half the price I spent but then told me I was lucky to be getting a return because this isn't allowed. I then proceeded to go find the item I purchased to prove the price I spent. Which she then said because the pet fur on the bottom she couldn't even resell the item I was told on the phone the previous day I could bring the items back and get store credit. I wouldn't have wasted my gas (coming from bluffdale) for half the cost of the item. She was incredibly unprofessional with the cashier that was originally helping me (who was clearly in training) she belittled her the entire time on how she was doing so much the wrong way. To the point I was uncomfortable and felt horrible for this girl. I did after 35min get my full refund as store credit, but it feels like at the expense of me having to stand my ground and push for it, which made me uncomfortable and also at the expense of the poor girl training. I felt so bad for her and how she was being spoken to. I am disappointed because I just discovered this store, and was so excited. We just purchased a new home and this place seemed like a one stop shop for things I wanted to get for our home. I will return to a different location to use the gift card and more than likely be done with this store. To make your customers feel so uncomfortable for multiple reasons and to be spoken to like a child... it was so unnecessary."

"Sharon!!!!!! You are what I love seeing in retail stores! You are amazing! thank you for going out your way to find me the cute Christmas carpet I really wanted! I didn’t want to drive all the way back to Jordan landing just for the rug but because I didn’t see it .. I was about to do that. I also didn’t want to ask the workers cause I don’t like to bother people .. but somehow we started talking by the registers and I told her I was bummed that I didn’t see one more item I wanted .. she got on her walkie talkie and they found it for me! It was Sharon and I don’t remember if it was Monica (sorry that I don’t remember the exact name) they went above and beyond for me! Thank you so so much.. plus Shopping with a toddler is very stressful! I’m so happy with this store! I’ll always come to this location from now on ☺️"

"They have so many great items. Everything is really well priced. I went in for several very specific items: large lampshade, flower pot of a certain size, artwork of large size and specific color palate. I found everything on my list and more. Expect a warehouse vibe. It's definitely worth looking here if you have anything you need for the home."

"This place is SO AMAZING!!! The prices are great, the selection is fabulous and it is so much fun to go in and dream! I bought my patio set from them, and absolutely LOVE it! I bought decorations for each holiday to decorate my holiday tree with... and I must admit, although they have AWESOME prices and sales... it makes it REALLY easy to buy everything and blow my budget! But hey, who's complaining? At least my house looks fabulous! They have really easy returns, just look it up with your phone number, so no messing with reciepts. I have not personally had to return anything, but watched a seamless return with the girl's number that literally took no time at all."

"Had a lot of fun shopping in the at home store. The store was nearly empty which is a shame for how much fun stuff they had inside. Plenty of great decorations for the house, especially this time of year. I got a pretty fancy bowl that was made around an old water log. In the photos. Have a good time there."