Geek Squad
823 North Creek Drive, Sherman, TX 75092
Hours open
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM
Sunday:
10:00 AM - 7:00 PM
Photos
Location & Phone number
823 N Creek Dr, Sherman, TX 75092, United States
About the Business
Geek Squad is a technology institution located at 823 North Creek Drive in Sherman, Texas, United States. Our Geek Squad® Agents are experts in all things tech and are ready to assist you with any issues you may encounter. Whether you bring your tech to us or we come to you, we offer installation and repair services for a wide range of products in your home.
With Total Tech Support, a membership dedicated to supporting all the tech in your home, our In-Home Advisor can visit your home, show you what's possible, and create a customized plan for adding new tech or appliances. We offer same-day repair services for Samsung and Apple devices, as well as computer and tablet setup, TV mounting, smart home installation, and more.
Our appliance experts can repair any large or small appliance, with basic installation services available for free in most areas. We also offer services for iPods, MP3 players, car electronics, gaming consoles, cameras, and camcorders. Geek Squad Agents are available 24/7, 365 days a year to provide repair, installation, and setup services for all kinds of products.
Visit us at your nearest Best Buy store for an in-store consultation with a Geek Squad Agent, who can address any questions or concerns you may have about your products. Geek Squad Protection ensures your tech stays in top condition beyond the manufacturer's warranty. Stay updated on the latest tech innovations and get expert advice from our Geek Squad tech tips and Intelligence blog. Trust Geek Squad to help you make the most out of your technology and keep it running smoothly.
Reviews
"Never failed me in 11+ years. Only complaint > often need a second person at the counter. Membership fee, for me, completely worth it."
"Agent J was amazing and knew exactly what needed to be fixed on my kids iPad and laptop and got right to it. Great quick service!"
"I bought a 1yr pro contract with them, I also purchased a new Samsung tablet from Best Buy not quite 6 months ago. I have only used the tablet maybe 4 times just to play a game. When I sat it up I used the same pin code as I did for my phone so it would be easy for me. About 3 weeks ago I tried to turn on the tablet and it said I was using wrong code. I first contacted geek squad by chat, was on line for an hour with girl telling me to do same thing over and over, I figured then something else was wrong. I took it to the store to geek squad. The guy that waited on me was extremely nice and tried so hard to fix it. After an hour and a half I asked if they could just replace it and he said they couldn't do anything, I would have to take it to a Samsung repair place. So my take on this is first, Beat Buy does not stand behind what they sell, and 2sd, if the geek squad doesn't know how to fix it your on your on! So what exactly did I pay for to begin with???"
"Worst customer service in my life. I'm a student at the University. Bought geek squad 3year warranty for my laptop! Promised same day "swap" if mine ever broke. Turns out 2 years into my warranty, when I needed to use it , they change the rules and no longer 'do that'. I need to send it off!But wait! Covid-19, everything is on pause. 6 months go by, everything still on pause, my warranty expires June 30, 2020 !! The Best Buy store in Sherman told me the Covid relief extension on warranty's ended just days before I was finally able to enter the store, because everything was closed for months! As far as I'm concerned Best Buy is the only place to buy your Bad-to-the-bone NETWORK UNLOCKED Motorola phone. For real, I love my Motorola G-Fast, less than $200. DO NOT BUY THE WARRANTY FOR THE PHONE. Unless you find out what the deductible is on the type of phone you are buying. Trust me it's probably not worth it.ask about specific device replacement, or will they replace with a "similar" device. If you buy a gold iphone 8 they might not have that in the back room when you break yours. No in-store replacement will be available... Scam if you ask me. But Motorola is magnificent! 1 star Best Buy - GeekQuad, NEVER AGAIN IN THIS FAMILY!"
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