Living Spaces

"I have been in Living spaces 3 times, and each time I was impressed by the sales team and the quality of their products. Good quality furniture is affordable in this store. I've been searching for the right dining table and after a dozen stores ( some had prices that blew my mind) I finally found it at Living Spaces. I liked that the salesperson let me wander throughout the store without them at my elbow. When I made my decision she made the purchase process easy with clear instructions on care and any other services they offer. I'll certainly add this store to the top of my favorites."

"Every staff member was super helpful. I told them what I was looking for and they found exactly what I wanted. Just got my couch delivered today and I'm in love with it!"

"We purchased 3 new bedroom sets during the President's Day Sale. We loved the clean and fully visible play area for our daughter to play on while we shopped. I was looking forward to a non-pressure experience since it is advertised both online and when we were greeted that their associates do not work on commission, but we were constantly followed by multiple workers the entire time we were there and although everyone was friendly and helpful, we felt more pressured than stores with workers that do work on commission. We custom ordered a bed in a different color fabric and were told it would take about a month, and were also told that the desk and bench were back ordered, as well. We received the rest of our items within the week and all were great quality except one drawer of one dresser arrived broken. They had me send in a picture and instantly ordered a replacement, and that process went smooth and great, except when the replacement dresser also had a drawer that was chipped in the corner. The delivery guy said he would submit a picture and that someone would contact me the same day. I never heard from anyone and when I finally called about the issue below and also asked about the dresser drawer, they told me it was because they were waiting on me to send a picture (even though the delivery guy already submitted one), and then offered me a discount of only $50 on a $1000 dresser, and said a replacement drawer couldn't be sent since the damage wasn't affecting function. This week I received multiple notifications (texts and phone call) that the bed and desk were ready to be delivered, and I called to ensure both would be ready to be delivered together so I didn't have to take multiple days off of work to be home. They ensured they would both be delivered today. The delivery arrived with only the desk, and I was never notified that the bed wouldn't be coming. When I called, they said it was discovered the headboard was the wrong color fabric (again, it was custom ordered) and that was the reason it was not delivered with the desk. If I simply would have been notified, I would have rescheduled the delivery of the desk to be delivered with the bed at a later date so I wouldn't have to take more time off of work. I spoke with multiple people and each gave me different answers - one person said I needed to wait to be contacted from the warehouse - I never received a call, so I called back to be told it could be delivered in 3 days, then another person told me it would now have to be delivered in 5 days - all while I have already disassembled my old bed and now will be without one until it can be delivered. They confirmed that all the bed pieces were ready to be delivered but there was nothing they could do to have it be delivered sooner than in 5 days. I asked to be compensated for the additional time off of work I will now have to take, then they explained that discussion can only happen after the delivery (which will then involve taking more time to call and explain this whole story over again), so time will tell if that is compensated fairly. Overall I can't recommend our experience with Living Spaces due to the pressured sales experience, the delivery having to be separated to many different times which meant I have had to take multiple days of time off work rather than just once or twice, the way they have not handled this bed situation well, and overall not being consistently notified - in addition to not being notified about the bed, I also did not always receive emails about other deliveries, and the quality of the dresser being poor two times. Our old Ikea dresser has smoother drawers than our new one that cost 4x as much!"

"Living Spaces, Layton, is a large furniture and decor store with vast design options, customizations and possibilities. (Located in the old Tai Pan store.) Each area is divided by “room.” Endless options of furniture design with optional fabric customization. Unique artwork, mirrors, rugs, accessories and table art throughout. Prices are moderate for, what seems like, quality items. Excellent customer service. Clean, well organized and stocked store. Children’s supervised playroom. Large parking lots with ADA compliance. Located off Highway 193, two minutes from I-15."