Walgreens Pharmacy

"Called to check if they had a drug I'm prescribed in stock. They took my information, then completely forgot about me. They kept me on hold for over 40 minutes before they finally hung up on me."

"When this pharmacy is out of a medication for the foreseeable future, they refuse to reach out to the prescribing physician to inform them of the options available. I called the pharmacist while having a severe asthma attack. The pharmacist told me to speak louder because she couldn't hear me or understand me. So I spoke louder and carefully enunciated. She immediately started yelling at me that I had a rude tone. I tried to apologize and explan. She said that she won't help me and hung up on me. Apparently trying to communicate while having an asthma attack means I'm unworthily of asthma medication."

"Never coming here again. I used the drive thru window and I told the tech I wouldn’t be able to provide my insurance but wanted to pay cash, she insisted on me looking for the card and after declining my offer again to pay cash she asked me to pull forward until I found it. I found it while she was helping the very next car but she told me I’d have to go inside. When she asked me to pull forward she didn’t say I’d lose my place in line, and I had sleeping kids in the car which is why I used the drive thru in the first place."

"Do not get passport photos done here! This Walgreens has done us dirty twice. First of all it took a good 20 minutes to get assistance at the photo desk. Then the guy who took the photo was asking me if I thought it would work. Then I went to turn them in at the post office and they said the picture was too dark and too far away. About a year ago I had the exact same issue with my son. If you need your passport photos just do it at the post office directly it saves a ton of time, and it’s actually less expensive."

"Gave me someone else's prescription (blood pressure meds) in my bag, doesn't answer the phone, fills prescriptions when I don't want them to, and keeps giving me the wrong birth control despite them putting it next to my name. Phone will hang up after being on hold for awhile, but its different times each time so I feel they are hanging up on me. Also their automatic system calls several times a week asking to do automatic refills. I don't want those, but as stated above it will just fill them anyways. Not all, but a lot of staff are unprofessional. Texting at the front desk and/or wearing stuffed animal backpacks. I once called asking to cancel a refill I didn't ask for and the lady said "it's canceled" and then hung up."