First Choice Car Care

"BEWARE, SCAMMED by owner (BRIAN) $600+ Brian sold me a generic part though I asked and got billed for O.E.M a difference of $600+. I asked for the invoice, box, or to show me the part when arrived. Made bunch of lies and excuses in person, then hung up on me over the phone. I called both lexus dealership, they said never had a account with him or even ever sold the part."

"I gave this place a chance and wholeheartedly regret it. Please, go somewhere else. To condence a somewhat lengthy story into a shorter review, I received my truck back after replacing a wheel bearing and noticed that they had driven almost 200 miles. The interior was trashed and had soda spilled all over the front console, seats, and dashboard. The backseat was covered in sand (so strange), used water bottles, and someone's used wool socks. Someone had been using my truck as their personal vehicle to run errands/off-road/whatever for about a week. I called and texted the owner, Brian, numerous times with no response aside from a text saying "I'll look into it". To say I was upset is a bit of an understatement. I cannot get a call or text back and have honestly given up - chalking it up to a learning experience. No more small, shady mechanic shops. To top it all off, the repair didn't fix the original issue I took it in for. So I'm out $$$, have to clean my truck after some idiot used and abused it, and still need to have it repaired."

"Plenty of matching used tires for any budget. My AWD Sienna feels so much better than new with one size larger tires! Thanks to the Owner of this Busy Establishment for taking Care of me last Minute at the End of the day!"

"When I say one star is more than this shop deserves I could not be more serious, if possible I will attach photos but my truck went in for a simple tire mounting service, and over $1800 in damage was done, and I almost got into an accident on the freeway because the damage caused my emergency brake to lock up while driving. I since have been treated very poorly by Brian, Brad, and others in the shop. They refuse to take care of anything, and in their words “we will see you in court” lucky for me I have evidence against them and am filing a claim this weekend. This shop either needs to be shut down, or needs new ownership/management."

"This was our regular mechanic and we had recommended them to a lot of friends/family, but after our last experience we will never come here again. Be careful with these guys and make sure they actually fix what they charge you for. We took our vehicle in because the heater stopped working. First Choice billed us $600+ and when we got home, the heater was still not working. We took it back and they "fixed" it by shoving their paper floor mats in front of the radiator (they didn't tell us they did this - we got home to find papers sticking out of the grill and the cover not secured). We brought the vehicle back to them two more times and after months of following up, it was "fixed". They never called us and we had to constantly follow up for updates. After about a month of having the car home, the heater has stopped working again. We were definitely gypped out of $600 and a car for months. Absolutely ridiculous!"