Integrity First Automotive

"All this place cares about is $$$$$. Went in for an oil change and it was $360 for a 4 cylinder discovery sport. This oil must be made out of gold. My Diesel Jeep that takes far more oil is only $200. They also mentioned I needed a $1,100 brake job and that I need a “carbon cleaning” which was close to $800. Talked to a much more honest Range Rover shop and the Guy I talked with which has been working on Ranger Rover’s for over 16 years said a 2018 doesn’t need a carbon cleaning and that it’s a money grab these shops like to advertise. All in all with nice Brembo brakes/pads I’m $360 in which are better any way then spending stupid money on “oem” brakes and rotors. and an additive to clean the gunk for a few bucks from Autozone saved me $1,500 from these people that seem to have “integrity”. If you don’t want to wonder why your savings was robbed and your account balance is stating $0 after coming here I wouldn’t recommend going to this shop at all."

"These guys are great. Super friendly and helpful. The techs are very thorough. I’ve taken my Fiat 124 and Alfa Romeo 4C here and have always been impressed with the quality of work, cleanliness of the shop, and how up-front they are with pricing. I will continue to bring my cars here as long as I’m in the area."

"This place was recommended to me by another shop and I had my Range Rover towed there for a flush of the Dynamic Response fluid and an oil change. They did an inspection that I never requested and came up with 12 other items that they recommended servicing. I had them do some of the items and paid over $3,200 for an oil change, transfer case fluid flush, drive belts, brake flush, power steering flush, dynamic response fluid flush, cabin air filter, hood struts, and wiper blades. The other items they recommended were thousands more. When I picked up the car, the stereo was not working properly. I immediately called and was told that it had nothing to do with any of the service that was just performed. They said it was strange timing. They looked at it and said they would need to do more diagnostic work. I asked if they would work on it for no additional charge since it worked fine when I brought the car in. They said it would be $280 for the "first pass" of diagnostics and then it could be more after that. I wish I would have taken my car anywhere else. I would never use this place again."

"These guys treated us with GREAT respect and were EXTREMELY thorough whenever they worked on my cars. Sadly, I doubt I'll ever own another BMW unless it has very few miles on it. They are barely making it to 65,000 miles now before needing significant repairs.. No reflection on these folks. They are truly a top notch repair shop for BMW's as well as very reasonable in price. They are worth the cost. They are way more thorough than BMW ever dreamed of being."