Vera Bradley Factory Outlet

"The employees were very accommodating. They gave me information on things and a sale in the store. Then I browsed as long as I wanted until I found exactly what it was I liked and was ready to check out. The purse was on sale and quite reasonable. Loved it!"

"On Saturday September 30th, 2023 I went in to buy my daughter a birthday gift. I always include my deceased daughter in the gift giving with a touch of purple. I was amazed and overwhelmed by the empathy expressed by the associates working in this store. Not only do we love the products, but now the biggest asset of this store are their employees. Thank you for sharing in my grief for that moment in time."

"It is very frustrating to shop independently at this location lately. All retail pricing are removed from the information tags on each item. For instance if the Dog Show large duffel bag is 70% off, I do not know what original price it is 70% off of. So, you have to walk it up to the scanner at the front of the store. There are signs of the marked down prices throughout the store, but once again all of the pricing information is removed form individual items. However, the staff is friendly and there is a nice, rotating selection. It was easy to make a return for my unused item. I have shopped here on several occasions and consistently enjoy the quality of my purchases."

"I have loved the OKC outlet for a long time and been a regular customer of Vera Bradley for years. But the last time I went they had taken the prices off of every item in store and replaced regular price tags with a QR app. This is incredibly inconvenient when trying to compare multiple items and choose. It also seems very dishonest… they can change the price at a drop of the hat… post a big sale but raise the prices and many will never know because the original price is not listed. A few items I looked at and scanned did appear higher in price than they were the previous time I had went. Quite honestly it makes me not want to go back… it made shopping so much more difficult. And now o completely doubt the honesty of the company. Bring back regular price tags and I will become regular customer once again. Until then I will be looking for a new go to bag/purse company. Update to response: 1. If you have to scan every item you are looking at it is not easier but rather more difficult and time consuming. 2. If this is on the up and up and they aren’t trying to get away with raising prices before a sale why don’t they keep the price on each item as well. When I went in they had literally taken the time to go through and cut the price off the bottom of each tag. Why? Because. They have to to be dishonest about pricing and discounts."

"Always love their sales. No wait to get in."