The Wildflower

"We have loved this restaurant for about 5 years since we started staying at Snowbird each year, but we simply can't justify going anymore. I just tried to order takeout wings for five people after a day of skiing, but the order size went from roughly 20 wings (I can't remember exactly) for ~$25 to six wings for just over $17. I was so taken aback at the answer when I asked for the price and order size that I was speechless for a moment on the call before politely ending the conversation to find a different option for dinner. As much as I enjoy Wildflower's wings and pizza, the menu options are significantly fewer this year and the prices are over double what they reasonably should be, so we'll find alternative options until the restaurant decides to stop gauging people."

"I did not have the best experience with customer service at the Wildflower. I entered the restaurant with a group of seven. The waiter told us that in groups of six or more, the check could only be split four ways. In order to avoid this difficulty, I and one other person left the table and sat with a smaller group (whom we knew). The waitress took our order. The service was very slow; a large party was "blocking" the kitchen with a number of orders. The waitress came to the table and offered two free desserts (for six people) as "compensation". More time went by. The waitress returned to the table and informed two of us that the large party had consumed all of the type of entree that we had ordered. At this point, we'd been waiting for an hour. The waitress insisted that we had not been waiting this long. We'd arrived at 6:00 PM and it was 7:10 PM. We were not pleased that she was becoming defensive over our wait time. We certainly knew how long we'd been there. We placed alternate orders. The waitress returned to the table a few minutes later and said that she would discount one person's alternate order, but not mine. I offered to order a larger (more expensive) entree if she would discount it as well. She refused, and I was left with my "undiscounted" alternate order. She said that the restaurant was busy and it was not reasonable for us to expect all entrees to be available, and we should not receive discounts for the slow service and limited selection. I contacted the overall manager of food and beverage for Snowbird and left a message, as the switchboard told me to file a formal complaint about this incident. This manager never returned my call. I called the manager of the Wildflower and relayed my story. She assured me that she would resolve the issue within 24 hours and get back to me. She never did so. The service at the Wildflower was horrible and the waitress was exceedingly rude. The management does not seem to handle problems. In an industry where service is "king" (tourism), this is inexcusable. I am also put off by management which assumes "out of sight, out of mind" once customers have left the resort. Not only could I not recommend the Wildflower to subsequent patrons, but I would urge them to avoid this establishment. All food at Snowbird is very expensive and is of average quality. If the establishment's service is "below a mediocre standard", this is pretty much the icing on the cake to justify avoidance."

"This place used to be great. They had a wide selection of pasta and pizza, and it was more reasonably priced. The pizza was delicious. They had a 50% off happy hour before 6:00, which was great. This year, though, they changed the amount of pizzas to 4, and pastas to 4. They jacked up the prices, and got rid of happy hour. The portions were smaller, and the pizzas were bland and almost all the same. They also messed up our orders. As soon as the owners change everything back to normal, I will change my review, but right now, I am not happy with this place."

"Shrimp scampi and cast iron NY steak both perfectly cooked. Delicious!"

"The happy hour pizza and wing deal is gone. This place should be packed every afternoon for aprés ski, but the new lounge menu consisting of four $25 items certainly isn’t going to lure anyone in. Business would be better with some reasonably priced appetizers and drinks for the after ski crowd. I’m sure the wait staff would appreciate the added tips rather than standing around an empty bar until dinner. Such a wasted opportunity for a cool after ski hang. My crew that has stopped in a couple days a week after skiing will just head back to the valley for food and drinks now."