Casa Salza 132 West 900 North, Spanish Fork, UT 84660

"I wish I would have read the reviews before we went instead of trusting the 4.2 star total. I ordered a medium burrito with chicken. The description indicates it comes with sour cream and sauce. There was zero sour cream in the burrito and it was pretty dry, so I think they also forgot the sauce. They also don't add much meat considering there's an addtl charge. I'd guess maybe 2oz. I also really disliked that they wrapped it in paper and foil, as the paper was pretty soggy by the time we got home (15 m after pickup). My husband ordered the large chimi and it honestly looked great. He said it tasted great, but it did seem like they layered it in such a way that it was an inch of meat, then two inches of rice and beans, etc. So not well combined overall. I doubt we'll ever get food from here again. Nothing special about this place and I cannot stand when the food is not made according to their own specifications (i.e. missing ingredients). It's disappointing and not worth it to drive back for them to fix their mistakes. You'll find more flavor and value by going pretty much anywhere else."

"Very sad to see how this place treats people. My mom asked me to leave this review because she didn’t know where to go to leave one. Any way I was there with my mom and dad. The person at front wasn’t nice to us. The food was wrong or they forgot things. My mom’s salad was made with the wrong meat. When asked to help figure it out and get it fixed we were met with attitude. Won’t be there again."

"Visited Casa Salza recently and had a mixed experience, earning it a 3-star rating. The food was decent overall; I particularly enjoyed the sweet pork, which surpassed the steak. While the steak had good flavor, it was slightly tough and gristly. The Spanish rice was a standout, earning a spot among my favorites. Its delicious taste added a positive note to the dining experience. On the flip side, the atmosphere was a bit plain and dimly lit, lacking the vibrancy expected at a dining spot. However, the main reason for the 3-star rating was the automatic tip policy. A sign on the cash register mentioned a ten percent tip automatically added to cover rising costs. I believe pricing adjustments would be more transparent and preferable to mandatory tips. Tips, in my opinion, should reflect exceptional service rather than serve as a solution to cost increases. While Casa Salza has its merits, the automatic tip policy affected the overall satisfaction, leading to a less favorable rating."

"Usually love this place, has great food and usually good service. But tonight when I went in to order they didn't make a few parts correctly, completely forgot the dressing for the salad ordered, as well as fully not giving me an item I ordered and paid for. Disappointed for how much it costs to eat here."

"The food is great here and we love their salsa. We’ve never had any issue with quality of food or service. However, they add an automatic 10% gratuity without asking to all orders to accommodate to “increased cost & labor”. They mention that the charge can be removed upon request, but nobody wants to be that person. I totally understand that the cost of doing business has increased but that should reflect in the menu prices - to which they are already charging plenty IMO. The assumed gratuity feels very dishonest and deceitful."