Costa Vida

"We love Costa Vida’s food. However, this location is by far the absolute worst when it comes to quality control. When they first opened this location it was great! As time goes on it is ALWAYS something wrong. Forgotten food items, incorrect order, quality issues. I have tried surveys with requests to call me back to inform them of the problems, I’ve tried reaching the manager directly. And I get no response. Tonight’s issue was literally one tablespoon each of rice and beans as a “side dish”. And the beans were not just room temperature, but almost as cold as the pico! We might as well just bought a la cart items for how minimal they gave us. Won’t be returning to this location as it’s more headache than it’s worth everytime we come here."

"I have been going to this location since they opened. The staff is always pleasant and the energy from everyone is always top notch. Today was even more Super Duper Awesome. BLAKE was ringing me up and I decided to use my points with the new app for the first time. I have been going to Costa Vida for over 8 years and was used to the old way the app worked. Blake was extremely polite and professional in helping redeem my points for one of purchases. Thank you Blake!! I am looking forward to seeing you around and everyone else who have those great and super professional work ethic."

"Ordered catering online and the website wasn’t very helpful with sizes of sides or how many it would feed. When I went to pick up the order, it was MUCH smaller than anticipated. I was able to double the sides quickly and the manager on duty was great and super helpful. It wasn’t his problem but helped solve the issue we had. I sure love this location."

"I walked into this Costa Vida and was greeted with smiles all around. There was a crew of young people who were so very friendly. I gave my order to Ella who was so sweet and helpful. There was a nice young man in the back filling drive through orders, Bransen who was smiling and appeared to be enjoying his time. At the register was Gabriel who was very nice and pleasantly smiling as well. What a great experience! Thank you for making my experience so good!! I’ll be back!"

"Went to this costa vida West Jordan location and ordered a chicken salad I opened the salad and started to put dressing on it when there was a small little spider in my food. I called the restaurant to inform them of what had happen and they told me that would never happen and they was there lettuce 3 times. I told him that it was very disgusting and now me and my husband will not be eating there and I will be telling all my friends and family. I would think they would care more and at least try to refund me. Terrible"