Cafe Rio Fresh Modern Mexican

"Do not pay $3 for a side of rice and beans. They will give you a condiment cup. Also, terrible customer service when I called about it. Cafe Rio going down hill."

"Who is the manager of this place? It's not the first time I've come to this restaurant, but always, the workers are very slow, all sad, there's no motivation. Wow, I have been waiting for 25 minutes for an order made by the application and there are about 8 people waiting for the pick up both doordash and customers, this is not possible, the manager of this place should give more encouragement to his workers and teach them not to be so slow."

"Wow.. I have never rated a restaurant this low before. First time here and will never return. As we are walking in, the delivery boy is handing out food and opening doors with a pair of gloves on. That wasn’t the issue… the problem was that he walked back in and started making tortillas with the same pair of gloves. Second issue I had was the food was not being managed very well. Rice and black beans were completely out. And they started the chicken very late for the lunch rush. So customers had to wait 15-20 additional minutes for a chicken salad. I ordered a burrito with beef barbacoa. I had maybe a spoonful of meat! All beans and rice! The third issue I had was that they had no one cleaning the tables and emptying trash out. All tables were disgusting, I had to get wet paper napkin to wipe down my own table. Here is a pic of the trash overflowing so bad that customers were forced to put their trash on a table near by."

"I walked in here needing to order meals for 8 people. I’ll admit that the first person that tried to help me clearly didn’t have any experience serving up the items on the menu. I watched her mess up the order of the person in front of me twice. Thankfully Catalina stepped in and threw all 8 of my meals together quickly and had me sent on my way. From what I could tell she may have been the only person in the restaurant that knew what she was doing. Everyone else was acting like it was their first day on the job. Thank you Catalina for having a good attitude and taking charge of the situation."

"I ordered a tostada and the lettuce is in shreds, it seems they tried to cut it as minuscule as possible. The pieces that aren’t tiny, are wilted and brown. They forgot my dressing, which I ordered extra of, and there’s barely enough to even cover half the salad with extra dressing. They put so much sour cream on the top that the whole top layer of the salad stuck to it and had to scrape it off. I’m highly disappointed and will not be going to this cafe Rio again."