Journeys Aviation

"Most of my PPL instruction was with Will Matthews; a great instructor who taught me with ease and efficiency. All the instructors I flew with had the utmost concern for teaching me well, keeping me in the loop with excellent constructive feedback, and I really appreciate that."

"I almost took flight lessons here, but after reading some of the comments, and my experiences there, they were not passing the gut check. Also, I think it's safe to say this is one of the worst experiences I've had at an FBO. READ THE RENTAL AGREEMENT CAREFULLY. Among other things, it includes a gag order for giving them a negative review. The staff assumed that because I had no flight experience with them, that I had no flight experience and I had to repeat and correct them multiple times on this. I met with one of their flight instructors, and none of his responses indicated he was listening to what I was saying. His focus was on getting a job elsewhere, and on how much money he would be making. He had less than a year of aviation experience at all. Several of his recommendations for lessons scheduling were going to result in higher expenses for me, and delay my training by months, when it could be accomplished in days. A couple terms that are in their rental agreement: * "Verbal requests for membership status changes or terminations will not be honored." They charge a $35 monthly membership fee with a 60 day minimum. * "I will agree not to denigrate, disparage, or otherwise cast a negative image of Journeys in any way in print, video, or social media...or on the internet in general." * "If damage to aircraft occurs for any reason whatsoever during the Rental Period, including damage that occurs through no fault of the Renter, Renter shall be liable to journeys for the first $3,000 of damage to any single-engine rented aircraft and for the first $8,000 of damage to any twin-engine rented aircraft.... Damage includes but is not limited to damage caused by pilot error, weather, and loss due to wear, tear, deterioration, freezing, mechanical..." * "This limitation does not apply to...flights where the renter is a student pilot...When the student pilot is not under the direct supervision of a Journeys certified flight instructor for the flight involved." Assuming one of the other reviews I read was accurate, they've doubled pilot liability from $1,500 in the last year. The instructor initially charged me for the hour spent meeting him. No instruction was received, this was just an initial consultation. This did not end up getting billed, but only because I called it out. The FBO includes fairly standard accommodations. Some pre-packaged food for sale, easy access to oil disposal and window cleaning supplies. Concessions included, among others, some fried food that had been sitting out at room temperature for an indeterminate amount of time. If they have charts for sale, they were not easily accessible. I was only able to find a statewide planning map in their briefing area, and was unable to locate an accessible computer or other charts either for purchase or use. Their noise abatement procedures require you stay >2300AGL (7500MSL) until you're roughly 2 miles out from all directions except the north or east."

"Fun. But took 2 trips to BOULDER from LAKEWOOD because the pilot wasn't certified for the plane we needed due to weight and balance. Then on the second day a different pilot was an hour late. He proceeded to ask 2 people to cover for him and both pilots refused. Made us feel extra special! (NOT). Then when we got in the air it was so Smokey you couldn't see any of the Colorado beauty. I wish we would have at least been offered a "Do Over" due to all the circumstances. Anyway, We booked this through Virgin Experience as it was a 20th anniversary gift for my husband. Worth doing. Just maybe through a different company. Felt like we were second rate honestly."

"This is the best FBO I've ever been to. They're friendly, professional, helpful, and just straight up fun to be around! The flight school has fantastic instructors and is fairly priced. The facility itself is excellent (and newly renovated). The donuts are plentiful and the coffee is black."

"Always a good stop in the Denver area much cheaper than any surrounding FBO for tie down. Great fuel prices and great staff who always make sure you are taken care of. Their flight school is always busy and the instructors are all very friendly and care about giving the best training out there."