Advanced Cleaning Experts

"Are used to have a five bedroom three bath Airbnb in Evergreen with a hot tub and pool table 2 years ago. Used Adrienne and John’s company. They did an amazing job always took care of us and really crushed it when it came to linens. Highly recommend using them easy to work with fair pricing, and very responsive, they were always on time grateful to have met them and was thrilled to have them as part of the team. Let’s face it when it comes to Airbnb. The hardest thing to fine is reliable, cleaners that get you great reviews."

"Advanced Cleaning Experts have all the systems to successfully help us keep our cleanings synced with guest check-outs and check-ins. They do an amazing job and our guest always comment on how clean the home is. We highly recommend them!"

"Constantly cancelling, unprofessional, and rude. Initially I gave Advanced Cleaning Experts a 5-star review, but since then their level of service has deteriorated to an abysmal level. We’ve been using ACE since fall of 2021 on a bi-weekly basis and in the last six months they have cancelled close to 25% of the time. We very politely asked them for a few improvements as the level of service we were given wasn’t meeting expectations and that’s when the cancellations began. Their services aren’t cheap – to put it in perspective, even with the cancellations I’ve already paid them close to $3k in cleaning fees in the last six months. The worst part is every time they cancel, I just get a random text with typically one sentence - no apology, no explanation, and zero professionalism. They will say something close to, “your cleaner is out, do you want to skip?” When I say no, I’m relying on you to come, then they always tell me an emergency came up and they’ll see what they can do, and still end up cancelling. This time, when I asked to talk on the phone so we could try and come up with a plan for re-scheduling, the half owner just ignored me. Even after I told her I am out of town right now helping a friend with a newborn and trying to juggle helping my family deal with the death of my grandfather this week while remote, she flat out ignored me and refused to call. Not only are these people poor business owners, but they are also not great people either. Please do not give them your money. Update: After posting this review the owner - John - called me this morning and tried berating and yelling at me on the phone. (Literally yelling.) Again, I don't know how these people stay in business."

"I use Advanced Cleaning Experts for monthly house cleaning. They give you a 1-hour arrival window and have always been on time. They are professional and do a great job of making my house look sparkling clean. They use all natural products, I appreciate knowing that my kids and pets are safe. I also like that I am supporting a locally owned, family business! I would highly recommend Advanced Cleaning Experts if you are looking for a cleaner who will be on time, efficient, and do a great job every time."

"Advanced Cleaning Experts are amazing. I have a weekly cleaning scheduled with them and they are always prompt and professional. I always get a confirmation text the day before - which is so great! If my cleaner is running late (which has only happened once since I started with them last year) or wants to start earlier, they always call and text me to make sure this works for me. Rachel is my cleaning person and I love her! John and Adrienne, the owners, are extremely helpful and knowledgeable and they seem to really care about their people and their customers. I highly recommend this cleaning company."