CityVet | Thornton

"Took Mr. Murphy to his second spa day at City Vet Thornton. The staff was just as amazing as before. Krissi his groomer is just amazing. He looked like a brand new pup, Bandana and all. Thank you City Vet. Murphy Dog says he’ll be back."

"We had to unexpectedly put our very old dog down, I called maybe 5 vets and no one was able to get him, and his normal vet was extremely unfriendly so we didnt want his last minutes being with someone who did not seem to care for animals. When I called City Vet, they were friendly, helpful, very understanding, and professional. Although it was an experience no dog parent is ready for City Vet was amazing. When I am ready to take care of another animal this is the vet I will absolutely be comfortable bringing them to!"

"Updating my review: My partner and I are new puppy parents so we decided to choose CityVet because of all the good reviews. I have no doubt others had a great experience however him and I did not. Him and I pretty much hated every single interaction with this vet but here’s the highlights. 1. At the initial visit we decided against their “puppy package” they sold. Again we’re new puppy parents we wanted to make sure we liked the vet interaction and we’re nervous. After my boyfriend checked out the front desk person told him that he should really do the puppy package and not take him to a rescue to get him neutered because there’s a “high kill rate” we both thought what a thoughtful and comforting thing to say to a new parent… We came home and talked about it and decided we were okay with doing a puppy package so the scare tactic obviously worked. We were told over the phone that what we already paid at his first visit could be added to the package and we could pay the difference. That was not true after the vet caught wind of that they made sure we paid full price. 2. Every time we took our puppy to CityVet we were told he’s “too squirmy” we need to expose him to more touch on his paws etc… At a blood work visit he had we asked that the vet please check our puppy’s ears, he had been scratching them for 3 days really badly and we knew they were infected and he needed help. We were told he was too squirmy and there was no way they could look at his ears and we would have to wait 5 days until his neutering appointment when he was under anesthesia. It should also be noted my puppy is a dachshund mix, he is by no means hard to handle or too large to handle. This left us at the emergency vet on Christmas because our puppy’s ears were bleeding so bad and infected. We have since taken him to 3 vet and the feedback was that our puppy has a great temperament and is not too squirmy at all…"

"My animals and I absolutely love this place. We are always greeted immediately by the friendly front staff and there is no wait for my appointments. My animals are always treated well and the techs are very knowledgeable. Dr. Fujikawa is a amazing vet that works with my aggressive malinois and she is always well taken care of and I know she is safe while being looked at and treated. He does wonders with my old Shepard, and under one year pitbull as well! He also sees my snakes which is a huge plus! The facility is always clean and tidy. They even have grooming and my dogs have never looked better! Krissi did a wonderful job! Overall this is the best place for all my needs and I highly recommend them. They will take care of your babies like family."

"Absolutely love this place! It's a night and day difference from my last vet to CityVet Thornton. I highly recommend them due to availability, taking care of my dog, empathy, knowledge, cleanliness, and friendly staff. The place feels inviting and has a friendly vibe to it that my dog and I noticed immediately. I switched to CityVet from my old vet for these reasons. The office itself is nestled away in a small shopping center next to a Starbucks off 128th in front of the Wal-Mart. The place has plenty of light, room and places to sit. It didn't feel like a cold hospital or vet room. Lots of bright colors and sun in the room I'm usually put in. My dog loves this place and usually has a smile ready to go in. There's a small python in an aquarium in the main lobby / waiting / check-in and check-out area that need's a good home. I brought my dog here because my dog's toe got severely infected. It needed to be amputated and CityVet was able to accommodate this quickly. I got the run around between my old vet and the closest Pet ER over a month. Meanwhile the infection got worse and my dog being in constant pain. The old vet and ER quoted me 3x as much and an appt wouldn't be available for 2 weeks. I get their super busy with the neighborhood pets. Dr. Fujikawa was able to fit my dog to get an amputation within 2 days. An exam was done to see how bad the infection got and made recommendations. Within the week the amputation is done and I have check ups every couple of days to make sure it looked good. My dog is without pain now and running around like his old self (with the exception of running into things because he has an e-collar on). Price: Very affordable versus the other vet offices in the area. Staff: Extremely friendly, knowledgeable and very kind. Katie, Autumn, Riona, Whisper, etc. always been a great interaction. Vet: I trust Dr. Fujikawa to work with my dog and make recommendations to keep my dog well and happy. Cleanliness: Very clean environment. What could be better: App is sort of useless because you can't make changes or see shot records. Not CityVet Thornton's fault, more like the corporate UX/UI designer and developer issue. I have already made tons of recommendations to my family and friends to switch. My sister and her family's dogs have already made the switch. Absolutely the best experience so far and felt I was always taken care of including getting calls and reminders. They truly do care about the pets and their owners."