Discount Cabinets and Appliances

"I have JSI cabinets and as my current GC has dropped off the face of the earth so I'm left with incomplete cabinets. I was informed by JSI that I needed to find a new distributer to help me finish. I was told by Discount Cabinets that they haven't sold JSI for two years and that they really don't deal with them (she proceeded to trash them). So I asked why is it still listed on their website? Was told they would still sell but would not help me with finishing my kitchen. I was calling for a quote so I wasn't asking them to do it for free. The designer was rude. I guess that is what you get for "Discount"."

"I am truly GRATEFUL for the hearts and hands that went into my kitchen transformation, and for the memories we will make in this updated space. Without the guidance and design expertise of the Discount Cabinets team, this would not be reality. Terri worked with me through multiple phases, offering updates and products to reflect my changing budget and ideas - patiently and with immediate responsiveness. When my installers had any question, she was available. Please call her if you need inspiration and support for a beautiful product - what a gift she is!"

"This company is incredible! We've had our cabinets for almost 3 years now and they are of the highest quality. The employees were efficient and responsive to all of my questions (er... demands) and treated me with the utmost respect. The product we received was installed in a timely manner and was done so with expertise and professionalism. I would recommend them to anyone. We are so happy with our cabinets!"

"We remodeled our kitchen 3 years ago and was sold GE Monogram appliances by Scott at this Denver location. I had walked in wanting to get Wolff brands but Scott convinced us GE was the way to go. When we have tried to call Scott, we get no reply back. The bad review only reflects the appliance department. We do not recommend purchasing GE Applicances - especially GE's top end Monogram line! It's not possible to fully describe our frustrating experience with GE. But we suggest they stop using the slogan "GE Cares" when clearly "GE Does Not Care..." as evidenced by our experience and others we have read about online. We'll make this as brief as possible. 1) "Consumer" Advocates who should be renamed "GE Advocates". 2) "Consumer" Advocate Supervisor ** who made it clear that GE doesn't stand behind appliances after they are out of warranty and could only provide solutions that required the consumer to be inconvenienced and spend more money. 5) No one else to speak with - why is GE management afraid to speak with their customers? Purchased a full 6 piece kitchen of monogram appliances at the cost of 26,000.00. So far, we have had the microwave, refrigerator, and ice machine serviced. The ice machine has been serviced 3 times. The ice machine finally died and I am 4 months short of falling under warranty. GE would replace my ice machine for $2400 which is supposedly a discount. Had I not had to wait several weeks for service calls I might have made the warranty. The microwave rattles. We had a buddy over the other night who laughed at it stating his Walmart microwave works better then our overpriced "high end" microwave. Refrigerator had the motherboard replaced, but it rattles and the hinge has never work. I told the "tech" and he claimed it was a $300 part plus labor. I explained it has never worked correctly. To which he shrugged. I cannot believe I was such a sucker to spend the money to buy "high end" appliance thinking they would last longer and hold up better then a Walmart appliance. Boy was I wrong.... We did everything right, we scheduled our repair with one of their "expert" techs, we waited for our appt(s), and we were willing to fully pay for the parts and labor. The next right thing we will do is replace our 3 year old $26000.00 Monogram appliances with a company who truly CARES, just so we don't have to live through another experience of "GE CARES." We're sure the competition will gladly take our business."

"Ordered some Merillat cabinets for my Master Bath on 5/27 and they are still not in. Was promised a 3 week delivery that did not happen. Everytime I call to see where my cabinets are they say "I don't know and there not in yet" I asked them to call Merillat to find out where they are and they said they can't tell me anything other than there now on their way from the factory. I called again to see when they'd be in and they told me the driver called and made an appointment for Friday morning for delivery. Driver never showed up so I asked DC&A to call his company and track him down. They said they didn't know how! It's called Customer service 101 DC&A! These people at DC&A are really incompetent and lack customer service skills...Still No Cabinets!"