Fiesta Furniture

"Had to literally prove a couch did not fit and they didn’t believe me so they sent out an employee to measure my apartment not to mention delivery dates kept changing and were all over the place, then it was still a hassle to get a refund, terrible customer service would definitely not recommend, the couch was out past my wall 4 inches and they still considered it to fit, not to mention they have called me a liar multiple times"

"horrible place to buy from! got a washer and dryer from this place everything was fine till we found out the dryer wasnt heating. was told by one employee that if after checking electrical it still wasn't working that they'd swap it out. once everything was checked, i reached out to them and they said that they couldnt do anything. that we had to call GE. always giving a run around! just dont waste your time here"

"Moved to Denver and purchased furniture since early this year and was informed February and March dates for items. I won’t get into all the details of reasons for delays etc, not worth the effort. Now June, no update this month when I was informed first week of June. Received 2 items of the 5 finally late May. I have been patient, understanding and the most pleasant giving no problems or issues to staff due to customer service and value but at this point, it’s no longer worth it. I’m afraid if I continue to wait it out, I will still be sleeping with my brand new bed on the floor into who knows when. I had really high hopes and was so happy to have found pieces I wanted. I haven’t been offered a refund but will call tomorrow to request one and update my review. 9/7/2022 Refund request initiated about a month ago for loveseat and awaiting status update. I called in today for status and Jose introduced himself and as soon as I introduced myself, he immediately placed me on hold with no warning. I called back again several times right away and was placed on hold each time. The call was picked up with no greeting to please hold. This is the second time I’ve received unfriendly customer service from this individual. The first incident was when I had scheduled to have my bed delivered - I was in town for a few days, my schedule was tight and Jose was well aware of this. Day of, because of the anticipated rain, he sent his delivery crew out and they arrived earlier than the scheduled timeframe—I was tied up in a meeting. I had about 20 minutes to the scheduled timeframe we had agreed on when I stepped out and was on my way back—to be able to make it in time as I was close to home. I called Jose and he informed me he had called me so many times (in fact, his driver had called me twice, it was not the stores number) and he would schedule me for the next delivery Saturday. He was well aware that I was flying out Saturday morning prior to this - I reminded him of this and that I wouldn’t be there. He said he would get me scheduled for that day and faulted me for not being there when his guys showed up — his communication was unprofessional and rude. I called the missed number from the delivery guy instead and he was so nice to help me out and get it delivered that same day. I’d like to commend the delivery guy for going above and beyond. This whole process of being without furniture and trying to get updates has been a nightmare, but I’d like to commend Jeff for his professionalism, his patience and making this experience somewhat pleasant. Thanks!"

"I am new to area. Looking to purchase several pieces. Justin was great. There was no pressure buying. He and his team provided excellent service with reasonable prices. Highly recommend....."

"Jose was fantastic. Very patient and helpful in making our furniture choices."