Downtown Drug Pharmacy & Gift Shop 825 Grand Avenue, Glenwood Springs, CO 81601

"I have tried to use this place numerous times to support local businesses but time and time again it feels like a scam at the pharmacy. They claim my insurance never works and they always want me to pay full price. I have 2 insurances, how can that be. The customer service is also garbage while trying to navigate troubleshooting. I am reasonable and patient. It's medication that's needed for my family and I. Why is it that when I take my prescriptions to Valley View Hospital, there's absolutely no issues with either of my insurances and I can walk in and walk out. I have worked for many small businesses and love to support who I can. But I have had to take my business elsewhere due to these numerous interactions. I leave this review in no hope of a resolution, just to help others avoid the turmoil and lack of respiratory medicine or antibiotics that are needed in TIMELY matters."

"Wonderful! My husband and I moved to Meeker but made the drive to get our flu shot. An hour and a half jaunt to Glenwood didn't stop us! The lovely staff truly care. This place is a gem!!"

"My husband and mother in law have used them for prescriptions forever, and why haven't I switched mine over until now? They truly are the best. From on the phone to in person your treated like you matter. You don't feel rushed or like a burden. We had issues with insurance and instead of waiting on the insurance side to clear they filled my prescriptions and adjusted the cost accordingly. You will NOT find that anywhere else. Thank you downtown drug for all you do and making your customers feel so welcomed and actually cared about☺️"

"Best. Pharmacy. Ever. I love the personal touch with that small town vibe. Friendly staff, fun selection of goods for everyone. And your pup can shop with you!!!"

"My husband and I have been coming here for about 10 yrs now! Always welcomed with warm open arms! They are Always very thorough with any new medication and always have great little items to buy in the store! We love our little downtown drug!"