Taco Bell

"Service at the drive thru was ridiculous. We where placing our order and the girl came back and said that they didn't sale chicken only beef!?!? She couldn't get our order right,10 minutes later she finally got it. Asked for hot sauce and she didn't give us any!! At the window she was rude."

"My boyfriend and I were traveling through Durango and wanted to have some Taco Bell. When we first pulled up nobody was there which was odd. We walked in and nobody helped us until at least 10 mins past. All I got was crunchy tacos and they tasted terrible I couldn’t even finish it. And my boyfriend got a double taco . He also said it tasted funny. We leave and shortly after got sick. It ruined our plans for the entire day. One of my worst experiences with food. Do yourself a favor and DO NOT eat here."

"WOULD NOT RECOMMEND GOING TO THIS TACO BELL!!! Too many bad reviews and homeless people hangout around the area and its ran by immature teenagers. Have had a couple horrible experiences at this taco bell. This one instance I came thru the drive thru and a young girl was on the speaker, I don’t mean to be rude but she must have had a lisp, or some sort of speech impediment because I couldn’t properly hear her, I asked for two beef tacos and a chalupa with a baja blast. Immediately she says “We dont have beef” with a muffled noise on the headset. I say, “I’m sorry I couldn’t understand you” and she goes “We. Don’t. Have. Beef” so then I understand her and I said, “It’s 3:30pm:0” and she said “Yeah Sorry, you wanna get something else?” So I say “Sure, I’ll take a baja blast” and she interrupts me and says, “We don’t have ithe” and I’m confused and know she said ice but I wanted to make sure so I said “You don’t have ice?” and she says “WE DONT HAVE BEEF OR ITHE!!” And I’m just thinking, “How do you not have beef or ice at 3:30 with no rush hour” I’ve worked fast food before and have had experiences with horrible customers so I tried my best to be nice and polite with her but her attitude wasn’t good customer service and why have someone with a lisp/speech impediment work on headset. So I just drove away, because I didn't want to yell are argue with this girl. Another instance, it was late and there were a bunch of homeless men gathered by the drive thru trying to knock on my window and I got scared and tried to drive away but I had to wait for the person up front to get their food which took 40 minutes, so I ended up backing out of the drive thru but ended up getting stuck with another person at the menu. So I just ignore the people trying to knock on my window, hoping they’d leave me alone. All in all, the customer service is rude and it looks to be ran by immature teenagers. I’m 18 and worked fast food and haven’t treated people like this before because my bosses have taken strict policies for customer service."

"Chipped my tooth eating a soft taco from here tonight. My roommate ordered Uber eats. Took the last bite of my taco and bit into what felt like a rock. Think I lost a piece of my 2nd to back top left tooth. Tried calling the store plus the corporate number, nobody answered. Place should be shut down it’s a huge health hazard. Go somewhere safe. Will be keeping this fragment and trying to contact them again tomorrow morning."

"Worst experience at a taco bell ive ever had. I ordered Nachos which I feel is a simple meal to make. What I received was cold shredded cheese and a single scoop of re fried beans. No nacho cheese, no tomatoes, no sour cream. Hate to say it but im done with taco bell in Durango"