Walmart Auto Care Centers

"They accidently put the wrong tires on (which was NOT entirely their fault) the appointment system messed up and we had a miscommunication BUT they refunded my service fee and gave me a full year of tire warranty. They were very helpful and quick with my service. I will come back."

"They replaced my air filter but didn't put it back together correctly I drove home like this kept stopping at every red light. Which was funny is the mechanic who gave me my car back said the car died when he was taking it off of the lift and I told him it doesn't do that my car has never died. Get it down the street every red light I'm telling you I called took me an hour and a half to get a hold of somebody they told me to bring it back into them. I had the mechanic shop down the street put it back together for free. But unfortunately this is really made my experience horrible compared to you have to wait 3 hours to even get an oil change anymore if the store will even accept you some stores will turn you away"

"I wouldn’t go anywhere else for my car repair. They’re Cheaper than anywhere else for all mechanical issues & great customer service! The department manager Briana was amazing, very helpful and friendly. Justin the head mechanic was also great, helped me explain what is being done with my car and fixed a rusty bolt that my old battery corrosion caused since I bought my car from a horrible dealership that lied about the battery’s Condition. this auto care team repaired all damage done at minimal cost. If you don’t mind the wait, this is the place to be."

"My worst customer experience to date. I needed a spare key made, a new battery, and an oil change. The machine to create new keys was out of service, they wouldn’t replace my battery because they didn’t have any battery terminal nuts in stock, and they couldn’t do an oil change because my engine was making a “ticking noise.” All of this was told to me after waiting for 4+ hours for my car to be looked at! (The estimated wait time was 2 hours) When I returned to pick up my key, after nothing was done to my car, I had to wait in a long line that was backed up due to the associates on duty not being able to ring up a customer because they needed an override key from a manager before proceeding with the transaction. I would highly recommend staying away from this specific Walmart Auto Care Center location at all costs. Seriously, if it costs twice the price to go somewhere else, save yourself the time and effort and just do it. **Disclaimer: I very rarely leave negative reviews for any business unless the service is absolutely intolerable. I have a high level of patience and understanding but this customer experience in particular was unacceptable.**"