United States Postal Service
509 Cayuga Street, Storm Lake, IA 50588
Hours open
Monday:
9:00 AM - 4:45 PM
Tuesday:
9:00 AM - 4:45 PM
Wednesday:
9:00 AM - 4:45 PM
Thursday:
9:00 AM - 4:45 PM
Friday:
9:00 AM - 4:45 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
The United States Postal Service located at 509 Cayuga Street in Storm Lake, Iowa, is a vital institution that provides essential postal and financial services to the local community. As a post office, it offers a wide range of mailing and shipping options, including purchasing stamps, sending packages, and renting post office boxes. In addition, it also provides various financial services such as money orders and postal banking. With its convenient location and efficient services, the United States Postal Service is a trusted and reliable resource for residents and businesses in Storm Lake.
Reviews
"Every time my tracking says arrived pick up at the post office they seem to misplaced it. Every Time! It takes another day or two before they show up. Just today my package was available for pick up at 8:29. I went in at 10:10 and no package was found. My Granddaughter was so upset because it was for her. Time after time this happens. I get excuses why they can't do there job correctly. No wonder they are losing money. People are tired of this."
"I give two stars only because Donna is always in a good mode never rude like everyone else and respectful. On the other hand idk his name some older tall man works there with his rude attitude when a worker asked to attend me he looked at me and walked away. But yet they’re so nice to other “white looking” people yeah I said it oh well."
"There really should be a zero star option when posting reviews. The staff is here unbelievably rude, grouchy and disgruntled. Is that a requirement to work here? I've never so much as had an employee smile at me. They treat you like a huge inconvenience the moment you walk in the door. Trying to send an international package? Get ready for attitude! Want to ask for a price difference between different shipping options? Eyerolls all around! I'm happy that UPS opened a store front here in town."
"Staff is usually rude. It always seems like you are a hassle to them by even setting foot in the door, especially if you want to send an international package. Half the time they don't understand how to actually enter info in their computers, and they will always be upset with you if you go up to the counter without a customs claim already filled out... except they don't offer the customs claims paperwork somewhere to grab before you go up to the counter. You would think in a town like this they would know how to handle international shipments. It's a shame that this post office is the only local place to go in to ship something. I avoid going in here if I can help it. Hey, stopped here again to send an international package and here are my thoughts.. again. It seriously must be a requirement to hate life to work at this post office. Despite the fact that this town is full of immigrants, they never have customs forms easily available to send internationally. It's also apparently a huge hassle that they have to provide you a form. And then they give you the wrong form with no information and make you fill it out all over again. Rude rude rude customer service. No wonder the USPS has trouble making enough money to stay open when they hire people like that. I'm glad that another UPS store opened up here, I'm never coming back to this office if I can help it."
"They lost my package, and would never have a representative available to speak with me. I tried to use the call back feature and waited over and hour and a half to receive no call back. Very disappointed!"
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