Gwen's Pet Grooming

"So I am happy my wife quit her job at Gwen's Pet Grooming. That place is terrible. My wife came home crying all the time after getting off work. They are lucky they are not men or I would be in jail. No one should ever be treated that way. I will never bring a pet of mine in the future to Gwen's Pet Grooming. I will be reporting them to the Better Business Bureau. I hope that place loses all their business. They do not deserve a good person like my wife. Stay Away people I have heard some horror stories, but see for yourself if you want to. We will be alright. It doesn't hurt us anyway. The money my wife made was just extra money. None of it went towards the bills anyway. Go elsewhere for all your Pet Grooming Needs."

"Wish I would have read the reviews for this horrid place before I took my dog there. There were multiple issues I had with the place, one big issue being I got my dog home and she had 4 nicks on her belly!! Nothing was ever disclosed to me about that and after reading reviews on here after the fact, sounds like this is a common issue with the place. My dog has NEVER been nicked at other grooming businesses. Secondly, if you don’t literally drop everything you are doing and come and pick up your dog when they are done, they literally harass you by calling you repeatedly and from different numbers, as if that’s going to make someone answer the phone when they are WORKING. Will I be bringing my dog there ever again? Ha! Nope! There are plenty of other groomers in town that will be more professional and loving to my dog. Word of mouth is very powerful. I’ll be telling everyone NOT to bring their loved pet here."

"Called and said dog had to be picked up immediately. Originally said 3-4 hours and all of the sudden my daughter gets a call to pick up her dog right away because he is barking in the kennel? I couldn’t get there until 12:08 and they made my daughter get him immediately which was about 12:00. Charged full price and did not disclose that they hurt him. Adding picture of his private area as proof! Sent owner, Gwen a message with this picture and got no response. Oh and they wanted $20 extra for express cut they said they had to do. After hurting him of course! Update: owner did call my daughter and offer a free grooming with her personally. However she did not see the dog yesterday but insisted he was matted. He wasn’t ( he is brushed and combed daily)but I understand she has to put some faith in her employees. She apologized but instead of trying to place blame on us why not believe us and let us know if she spoke to groomer who hurt him and didn’t tell us or not? She was very apologetic though. The express fee did not have to be paid."

"I've had terrible experiences with groomers at the chain stores handling my dog. After a horrifying situation, I decided to look local and found Gwen's. These wonderful peeps give my dog lots of loves while she's there and she always looks cute when she's done. I know my dog is safe while she's there and that they'll take exceptional care of her. I usually purchase the spa package, which is reasonably priced, in my opinion, and she really looks great when I pick her up. Gwen and her crew get 5 stars, four yeses, and a bunch of Kudos from me and my doggo!"

"Gwen’s grooming has groomed my Shiba Inu twice when he was blowing his coat. They brushed him out very well so that my home wasn’t covered in dog hair. It was very helpful and he looked and felt great afterwards."