Jimmy John's

"Super unprofessional manager, not one worker in uniform. Complained about too many orders being placed, we will not be returning. The behavior of management was unacceptable."

"I placed an online order for a combo meal and the online ordering system gave me an error message when I asked for delivery at a certain time. No big deal. I just bumped up my time. But my order was still delivered 25 minutes before the time I chose! Wow! Jesse, the JJ driver, sent me a text letting me know that my food had been delivered early! Thanks Jesse!"

"I went and asked for a sandwich, misreading what was on it. I asked for tomato and extra onions. The clerk told me the sandwich comes with tomato. I said, “oh, sorry.” A person behind the line (I think he was a manager but he had no uniform or name tag) then was extremely rude and lectured me on how Jimmy John’s expects you to know the menu. I even apologized to that guy as well, which I shouldn’t need to do, and he continued to scold me. Horrible attitude. I won’t be back."

"I gave them a chance twice. One, I placed a larger order of lunch boxes for a class I was teaching. Put in the notes that I didn't want mayo on any of them and low and behold, I got a call that there was mayo on the turkeys. The atmosphere of the conversation gave of the vibe that they weren't going to remake them. So I asked them to and was met with that they won't have them done by my original pick up time, fine no biggie, I'll pick 1/2 an hour later. Met with resistance but made sure that I was calm in communicating, I wasn't happy, and it needed to be made right. Longer story short, crew on staff that day ended up remaking them anyway and had them ready to go when I came in. Maybe a rough day, maybe not wanting to re-do the work. 2nd time online tracking was messed up, and I waited forever for my food that had BEEN ready. Not their fault necessarily, but maybe every once in a while, depending on how busy, call the customer to check in if past a certain time? Maybe they already have that and it didn't happen."

"First time ever in a Jimmy Johns. The young man made Allen feel bad cause he acted like we were bothering him, not a very personable person until he was joking around with some of the workers then we got to see a smile. Didn’t know what we were doing or where to pick up sandwiches when done. Told them it was our first time in there. Nobody seemed to want to be there. It’s a whole different type of atmosphere then I’m used to I guess. Usually people say hi and thank you in restaurants but not here. Usually people are happy and smile even if they don’t really want too, but not here. Probably won’t be going back to a Jimmy Johns. Gave two stars cause the parts of the restaurant we seen was clean. Sorry"