Chuck And Larry's Transmission

"From the Owner to D Newman When we first spoke about your vehicle you mentioned that the transmission repair made to your vehicle was (a couple years ago) Upon getting your personal information, and as you were speaking, I was looking up the repair invoice. You told me that your vehicle had a "no reverse condition." Then, after that, you mentioned we had issues with the repair after it was completed. When you called us and said your transmission wouldn't shift (within a week of repair) we asked you to pull to the side of the road safely, and shut off the engine and press the accelerator pedal 3 times quickly to the floor, and then start it up and drive it. You confirmed that the transmission was shifting properly. We never heard back from you until a couple of days ago. But the issue you were having had nothing to do with a "No Reverse Condition" and the throttle valve sticking is a very common condition in the THM-700R4/ 4L60 automatic Transmission which your 91 Chevy Surburban is equipped with. After looking up your invoice during our conversation, I found that the vehicle repair was done on 08-07-2014. OVER 6 YEARS AGO! You never mentioned that in your review! But from the beginning you were telling me that it was a couple of years ago. Then you proceeded to tell me your vehicle had only had 10,000 miles on it since the repair was made. Am I expected to believe that comment as well as it was only done a couple of years ago comment? I'm sorry you are having issues with reverse on your vehicle, but I don't cover warranties for 6 years. Our warranty clearly states 1 year or 12,000 miles, whichever occurs first. Most of, if not all, new car manufacturers don't cover transmissions for 6 years. If you write a review, please include all the facts and not just partial facts. But that never seems to happen in today's world. It's called a distortion of the truth."

"Stay clear of this transmission shop. I spent over 8k on a new transmission then 20k miles later it went out and they wouldn't do anything for me. Do yourself a favor and go to Sta-Rite transmission in Des Moines."

"Fair pricing, knowledgeable staff, quick availability. Had my transmission removed, rebuilt, and reinstalled. They also did a couple of other repairs that could only be done with the transmission removed after asking me first. I appreciate their expertise and professionalism."

"Fair and upfront with pricing, fixed quickly due to having parts on hand. They also found problems that most garages wouldn't even though I knew about them. They really helped me when I was in a huge bind. I now believe what I was told about this being one of the few honest garages left!"

"My son is a first year student at DMU. We are not familiar with DesMoines so when his truck broke down, I was looking for a local honest shop for the repair. The owner of Chuck and Larry's , Tim, was a tremendous help and quickly analyzed my problem, fixed it and charged a fair price. That kind of service and help for someone from out of state should tell all you need to know about using them for any automotive repair. I highly recommend Tim and his crew. They are good people and top notch mechanics."