GameStop

"Worker didn’t let us pick up our pre ordered game before 9 so we went a little after so there wouldn’t be a line. they “closed” at 9:30 and we got there at 9:35. they still didn’t want us to get our preordered game."

"Giving the benefit of the doubt it may not have been the employees and could have been somebody that had been in there just prior BUT I happened to stop in on the way to work to pick up a couple of things and the whole room just reeked of marijuana. There were two employees and a manager-type assaying the place there and I really /S appreciated the sudden contact high on the way to work. Talk about keeping it professional. I find it ironic that some of these kinds of people would look down on suffering addicts on the side of the road yet cannot curtail their vices long enough to keep it away from work. Youre all just a paycheck away from being in the same position. Im all for people doing whatever they want: whatever drug or psychonauting or whatever but at least take the responsibility, in that case, to keep it to yourself. Considering all this maybe grow up and have some professionalism."

"This place was very nice & had a lot of items there. I bought a switch, and a few games, and this guy named Richard helped me and my boyfriend with everything! He seems very passionate and outgoing about his job and you don’t see that very often anymore. I don’t usually go to GameStop but if I ever do again, I’ll go here!! Thank you so much Richard & rock on!!! - Nikki"

"I went to the store on Arroyo Crossing Pkwy on 06/25 at 11:56am. Website said it would open at 12pm and the store hours sign said 12pm. I waited thinking that they will come maybe 10 mins or 15 mins late, which I was okay with, but I waited a whole two hours and nothing. It is my daughters birthday and she absolutely loves Pokemon. I bought a set that was on special and surprise her with it because it's the day I had off and I am not able to surprise her this weekend. I couldn't cancel the order because the deal was limited time and the refund would take too long. I was not the only one there waiting, a few people waited, families came and looked confused, and they stayed there to see if anyone will come to open the store. I know it seems silly, but for people that work multiple jobs, time is very limited. On top of that, manager was not sympathetic or understanding the frustration. Stating "she is aware and that was yesterday." I understand that it's really not your problem, but at least pretend."

"Richard helped us out and he was great. He had a lot of knowledge. We got everything we were looking for! Thanks Richard!"