Shell

"My Husband who is a disabled veteran and I too am disabled, went here just now, and they refused to sell us a propane tank, which was to keep us warm during 30 degree weather tonight. So they are lucky they got one star, if I could do minus I would."

"The night employees are beyond disrespectful and rude. Went there at 10pm and the door was locked. Okay. They had a sign that said if the door was locked, to ring the doorbell which I did. 3 of the employees were standing around the cash register and didn’t even take the time to acknowledge me or tell me why they weren’t opening the door!! Definitely don’t recommend no one to come to this gas station, especially at night time!!"

"The Most Unprofessional Experience Ever!!!! When I arrived I asked Greg at the cash register for $30 on pump #4 along with My Body Armor drink; I asked him if I can use my Smith's Rewards because I wanted to get cheaper gas but the incompetent employee (Greg) only rang up my 2.99 drink ; I then said I asked for $30 on pump #4 so he redid the transaction separately but while doing so I didn't put in my Smith's Rewards. He commented "oh you still get $0.10 off" which upset me because in the previous purchase I would have got $0.28 cents off per gallon if I put in my Smiths Rewards the gentleman who I called sir let me know "don't call me sir my name is Greg". I didn't understand what he was saying & I told him, I don't understand. I ended up leaving realizing Greg has poor communication skills. As I left he said, I quote "F...ing redheads". This is so unprofessional this employee does not have any customer service experience or any grace. Also when checking out he kept trying to talk to me asking me if "I was in a hurry", of course I'm in a hurry I didn't come into shell to have a conversation with you I came in to get gas & my drink. Worst Experience Ever, I'm still in shock how I was treated. Avoid Shell gas station on Windmill and the 215."

"Greg the cashier should not be working with customers or with a register.. Due to his complete disrespect, attitude, and inappropriate remarks towards my loved one. Myself and my whole family will not be spending our money at this gas station/car wash from now on, which should result in a loss of thousands of dollars a month for your store. I sincerely hope the general public will see this review and steer clear from this store, as there are plenty of other options in the area. I'm sure Greg has made plenty of women uncomfortable in this store, and has already lost you money and future sales. Please consider reprimanding/terminating Greg. Feel free to reach out to me for more information on the incident that transpired today. I am considering reaching out to Shell corporation on the matter."

"I put $40 in gas at the register and my vehicle only took $30.09. I went back in for my change. The cashier assured me that that card would only be charged the $30.09. I woke up the next day back home in a neighboring state and my card was indeed charged the whole $40. Where did my $10 go? Did the cashier pocket it? I have a receipt showing $30 and a bank statement showing $40. The cashier was friendly about it too."