Tahoe trail resort

"Be careful when booking at this place. I was falsely charged a $350 pet fee after I had already checked out. I DON'T HAVE A PET!!. I was never notified of a pet noise complaint and management refused to do anything, other than to say that someone had complained about "supposed" pet noises coming from my room, without once verifying with me. They refused to even consider the fact, that the pet noise could be coming from another room. Even after I disputed the charge and provided telephone records that I was never contacted by management (despite them saying they had tried to call), they still went ahead and charged by card and refused to admit that they were wrong and give me a refund. It's very frustrating to be falsely accused and charged for a pet when I DO NOT HAVE A PET!! This is a WARNING to anyone thinking of staying here, that the management can falsely charge you for something that you do not have and was never notified about. The management will not hold themselves accountable for any mistake on there part, which shows how lacking they are in customer service at this place. This was a terrible place to stay and not worth the monies I had to pay (on top of the false pet charge), in addition to the time, effort and energy I had to put in disputing the false charges."

"We stayed at a unit owned by our timeshare company, Vacation Internationale. While the unit was comfortable enough, they don't believe in putting lightbulbs that provide any type of light in the units. The lights in the bathrooms were so dim, there was no way to see anything in the mirror or the shower. Our bedroom was even worse. It was a large bedroom, in a two bedroom unit, that had two lights on either side of the bed. At the far side of the room, where the laundry room was, no lights at all! A fan in the ceiling that appeared to have a light in it, but it did not. Used flashlights to see most everything in this two bedroom unit."