Bally's Lake Tahoe

"We were there during the crazy storm and it was AWESOME! The casino was almost empty due to the crazy storm which meant it felt as if we were the only ones there. Check in went smoothly and the rooms were clean. We dined at the restaurant a few times and it was pretty good! We would absolutely stay there again."

"The rooms were clean, as was the hotel kids arcade was tiny. There’s a cute lingerie store in there with an escape room we didn’t try. The casino is nice and the endless pasta at the cafe del soul was amazing and by far the cheapest meal we had in southlake. My daughter cut her leg on a table which was broken in the waiting area and I waited several hours and made multiple requests for extra blankets for my child. The pool is super awesome and overall for the price, you can’t beat the location."

"Room was clean but some of the furniture was ripped and bed was hard. The curtains had marker on them. I went to the vending machine and the soda was warm and water was sold out. I had to go to the bar and the bartender was nice to give me free, small water bottles, and a cup of ice for my soda. The water was cold and delicious. I really loved the temperature of the shower because some places the water be warm, I like my showers hot, it was perfect. The staff was friendly and helped me with anything I needed, including extra covers."

"I was only spending one night at this Hotel. I had a reservation but showed up three hours early. I was asked for my ID and to confirm my visa that I would charge my stay at. Not a problem. I was told that there would be a $25 extra charge for early check in. I informed him that that was unacceptable due to the fact that I was checking out the next day at 8:00 AM. Check out is at 11:00 AM, so basically the charge would be for the same amount of hours. I thought that was very cheap on their part. The manager was rude and didn't accommodate. So to avoid the $25 extra charge, I checked in at 4:00 PM. I still checked out at 8:00 AM. I felt that the room given to me was a way of getting back at me. It was between the ice room and the elevator. I thought someone was constantly moving furniture by my head. My view out the window was a rooftop that had large motors of some sort on them. The Hotel wasn't busy. Perhaps they needed the extra $25. What happened to customer service? They benefitted the extra 3 hours to resell the room, and I never would have asked for $25 credit. I would have been thrilled to have a place to stay and tell a friend about my wonderful experience."

"The process to check-in was easy and simple. The rooms smell clean and were spotless. We checked around the mattresses and beds but did not find any bugs or anything that was dirty. We were very impressed!!! I highly recommend!"