McDonald's

"Ordered because I wanted a shake and added nuggets on as extra to save for later. I received my order with no shake what so ever like what? You could have contacted me and cancelled the order if you couldn’t make the shake for whatever reason. I would’ve understood and not be a Karen rn."

"Ordered on the first day. Sausage egg Mc muffin with an extra piece of sausage. No egg. Second day ordered the same order came out right. The gent in a tie stuck his head out the second window yelled at me hurry up. I was at the first window. I felt bad I was at the wrong window. But didn't deserve being yelled at. Asked about the morning prior missed egg. He said sorry. Closed the window. Was the tie too tight?"

"Originally, I gave these people 3 stars. But the more I was forced to interact with them, the more I realized I was wasting my time being nice. I was rudely told that I needed to come inside to pick up a Door Dash order even though the app clearly stated to go through the Drive Through. This meant that I had to back out of their windy poorly designed drive thru and hope no one was going to block me in or crash into me. Once I got inside, I asked for a manager. Instead the person starts going over names of every individual in ear shot. Then need to ask again, "so which one of you is the Manager". I ask him if it's normal for them to talk down to delivery drivers. He stays silent, I follow up with, "That wasn't a rhetorical question, I want to know if you guys think it's okay to talk to people like that." The employee that was originally rude, keeps being rude while saying that she wasn't being rude and not allowing me to interact with her manager, who I could tell was defeated with her. I bitcmy tongue, waited for her to walk away and then told him he needed to update the app with customer service instead of getting mad at Drivers for following "their instructions" and getting short with them. The first employee starts ranting that it's Door Dash's fault and that "they've tried". Once I realize that everyone present was going to have an excuse and no one is going to take ownership of their issue, I left. Not because I was mad, but because they were so blind and focused on blaming other people, that I never got to tell them how to fix it..... This is why I don't offer my I.T. services for free. No other McDonalds in Reno, Sparks, Tahoe, and other places I've visited has their problem, go figure."

"So I went to McDonald's after work to get a bit to eat. I work late so most places are closed. All I got was a two cheese burger meal large size because I was sharing with my husband with a sprite. I get home and my Fry's were not fresh like I asked. Instead of making fresh Fry's they took the old ones and put them back into to fryer. Gross. They burgers tasted like they have been sitting there for about 30 minutes and over seasoned .Gross. The best part of my meal was the sprite. I ask for fresh because I know how they do things and the little tricks they do. I have worked there before. I don't want to pay $10.00 for a meal that is going to be old. Nobody does. Nobody should have to ask for anything to be fresh. Everything should be FRESH. If you won't eat it don't give it to your customers."

"Everything they serve is either overcooked or burned. The fries are over salted and cold. The people behind the counters are constantly screaming at each other, even if they are standing next to one another. The dining area always needs cleaning attention. Stay away!"